What kind of data do we collect?
What is Influencer Score?
What is ESMR?
How do I get PDF reports and what’s in it?
How to use required or excluded keywords?
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Follow up on positive comments from your brand ambassadors & respond to a dissatisfied customer
before the story gets ahead of you.
We use advanced sentiment detection to segment positive, negative and neutral mentions.
Get instant alerts for negative mentions and engage key conversations before it’s too late.
Track & engage online reviews, social media mentions, blogs, message boards, news sites and much more.
Learn what people like or dislike about your company to improve communication.
Access and engage online mentions to grow customer satisfaction.
Founder at MailShake, Growth Marketer & Entrepreneur
Head of Social Media at Together Agency
Community & Social Media Manager at Tailor Brands
Social Media Expert & CEO of Top Dog Social Media
Find out how many people saw mentions for your brand. Track engagement, including Likes, Shares & Comments.
Save time using our daily/weekly reports. Export the data through PDF & Excel reports.
Track KPIs including Reach & Engagement.
Track various hashtags and find influencers. Measure the effects of a hashtag campaign, like Reach and Engagement.
Access important hashtag metrics.
Measure number of mentions with a hashtag.
Customer service is not just a department, it is the philosophy behind our entire company.