88% of people trust online reviews with 85% of customers checking up to 10 reviews before purchasing. Online customer feedback and reviews significantly influence your brand reputation. Stay on top of it by following following company mentions wherever you are.SIGN UP FREE
32% of consumers seeking assistance expect an immediate response within 30 minutes. Since social media monitoring collects mentions in real time, you can react in a matter of seconds and solve customer problems in no time.
Listening to conversations relevant to your business is the way to find potential customers in social media. It’s called social selling. Use social media monitoring to identify people looking for your product or service and be the first one to approach them.
Social media monitoring collects mentions in real time. It means that you can keep up with your mentions anytime, anywhere. React instantly to negative mentions, nip the problem in the bud and make your customers’ experience great again.
Your customers, audience, or community spend more and more time on the Web. Using social media monitoring, you can easily manage your customer relations and drive engagement. Interact with your audience, build closer relationships and improve their experience.PRODUCT FEATURES
See the social media reach of your hashtags, sentiment, the number of mentions of your company name, identify the most influential sources talking about your keywords and more!PRODUCT TOUR
BrightLocal research points out that 88% of people trust online reviews as much as personal recommendations, with 85% of customers checking up to 10 reviews before making a decision.
Maintaining a positive online reputation is no longer an option - it’s a necessity.CASE STUDIES