Online communities help brands grow on social media these days. Community managers might scratch their heads and think if it’s better to join those that already exist or build new ones. Have a look at pros and cons of both instances.

Writer’s block comes after every content creator at some point. I’ve heard even Adele suffered from it. Learn how to use media monitoring as well as community websites such as Quora or Reddit to make your head full of ideas.

Almost 50 percent of social media users expect a response from brands within an hour. Don’t let poor social media customer service negatively affect your business.

A community manager’s toolkit consists of a wide variety of tools. Have a look at some of those we use and let us know what would be your additions to the list!

Have you ever wandered outside of your company’s Slack? Hundreds of communities are where the real magic happens and what makes Slack much more than a tool keeping everyone in the company on the same page!

Marketing your business on Quora might seem like a daunting task. Check out some of our tips and start implementing them today!

Christmas is a peak season in sales. This is clearly visible on the Internet as the volume of people looking for Christmas gifts increases. See what they look for!