What are the key social media trends digital marketers simply cannot afford to ignore? Read this post by Antoni Zolciak to find out!
Customer service is vital to your customers’ experience and brand image, so make sure it’s awesome! Provide your customers with the best service possible.
Controversy is not always the best idea to use in your marketing strategy, but if wisely used, it can bring you recognition and social media buzz. From this post, you’ll learn how to use it right.
Moving on with our Social Listening 101 Series, we discuss the benefits of social listening when it comes to bringing your customer service to another level.
Social media and the Internet give you enormous exposure. Make sure you know what customers are saying about you.
Incorporate social media listening into your sales strategy. You’ll be amazed by its capabilities! Check out this post for real-life examples of social media users looking for online recommendations.
How can B2B companies generate more attention when promoting themselves via social media? And which ones should they pick?
People turn to social media to ask questions, share opinions, recommend a given product or service, or complain. Here’s how you can social media marketing to improve your customer service.
Would you like to set up your Brand24 integration with Slack? Read this step-by-step guide with pictures and enjoy your new integration!
Should you go with large or medium when visiting Costa Coffee? And is there even any difference between the two? During the weekend, that was the question.