Bad customer service is costing you money (and to be honest, quite a lot of it). Whether on Facebook or in real life, you can’t afford making these mistakes when dealing with a customer.
It seems almost impossible to generate truly incredible organic success on Facebook these days. Getting huge numbers of likes, shares, comments or reach is a struggle for all marketers and it’s this kind of frustration that forces us to either
We’ve all seen it. On some days, Facebook is talking only about one thing or one topic that has completely dominated our news feed. But how can we use such an event for self-promotion? When I was working as a