Here’s why and how to monitor social mentions. Sales opportunities, customer service, customer insights are just a couple of applications for monitoring social mentions.
Social media monitoring works well for all sorts of business. That includes restaurants. Here’s a great example of listening to customer requests.
Our 8 favorite examples of good customer service in retail – see how these companies are increasing customer loyalty and decreasing churn with great service!
We’ve just released a new tab inside the dashboard: Summary Tab. It stores all the most important project KPIs.
Whether you’re a single marketing professional or part of a team, one statement holds true: time is precious. See how you can save time with social listening.
It’s been 10 years since the world started using hashtags. Here’s a short summary of how you can use it to boost your marketing efforts.
In less than 2 days from the event, there were over 400 K mentions of 2017’s solar eclipse. See what made the Internet go crazy with likes, shares, & comments.
Social media monitoring works well also for science and cultural institutions. Check how Center Mill of Knowledge benefits from using Brand24.
Here’s a way of using social media monitoring to find the best websites to launch paid ads campaigns.
Among many applications, social media monitoring works also in identifying direct traffic sources in Google Analytics. See how to do it.