Customer service is the New Marketing. Customers can provide user-generated content, they can feed the product development team with priceless suggestions for better user experience and help to build your brand authenticity in an online community. Still not convinced? Discover the 3 key reasons why listening and answering to customer feedback is critical for your businesses.
With thousands of brands competing to capture social media users’ attentions, doing everything by the books is not enough. You need to step out of the crowd and use your creativity to achieve satisfactory return on investment. We know how to do that. Here are the 5 simple yet powerful techniques to make your brand shine on social media.
When was the last time you conducted a social media competitive analysis? Do you know where exactly your social media strategy stands compared to your competitors? What is the true business value for your brand to watch your competitors’ online marketing? Monitoring your competitors’ online marketing on a regular basis can bring significant benefits to your business that go far beyond the marketing department itself. Find out the top 5 reasons why you can’t afford to live without a social media competitive analysis.
Regardless your business’s social media engagement, knowing how to leverage Twitter for maximum results is nowadays an absolute must. Are you staying up-to-the-minute with your online audiences? Do you know how to identify your customers’ pain points? Are you taking benefits of the real-time marketing activities that Twitter offers to your brand? Don’t worry if you don’t…yet! This post will tell you all you need to know to unlock the power of the fastest-moving social media site for your business.
Social media monitoring is a brilliant tool to grow your business with practical strategies to expand customer base, generate sales, manage online reputation, build community, complement customer service as well as promote content and even recruit people to your team. However, Internet monitoring can also serve for many personal purposes such as finding the best last minute holiday offer or the perfect New Year’s Eve celebration plan. Check out an alternative application of the Internet monitoring tools that will save you a lot of time and fun!
A happy holiday season is expected for retail sales both in the stores and online this year. Are you lowering or increasing your sales forecasts for December? After reading this post you will know the top 4 reasons why you should consider keeping your planned sales figures high this holidays season. Find out how to make your potential customer choose you over the competition during this one of a kind sales time.
During our monitoring campaign that follows Star Wars, we wanted to see just how many people shared vital film content and if they warned people about it. The results are scary! Check them out!
Hashtags are the essence of the social media language. It is proved that Tweets with hashtags get two times more clicks, retweets, favorites, and replies than tweets without hashtags. Is your Social Media Tool Belt equipped with right tools to track and analyze hashtags across social networks? Read this article and discover the five powerful tools to monitor social media conversations relevant for your business.
18th December 2015 is here to come! An eagerly anticipated day by all Star Wars fans and a great opportunity for brands to show off their real-time marketing skills. Who did the best and who has to wait for the next saga’s episode to improve their real-time marketing skills? Check out brand’s best and worst Star Wars inspired reactions!
Every Internet marketer knows it. Content can be of royal value only, when it can be consumed. A successfully content marketing thus, consists of two parts, your killer marketing content, and equally or even more important (?) – content promotion. Discover a few steps you need to follow to successfully promote your brilliant content with a simple use of Internet monitoring tricks.