Social media as a recruiting tool has gained ground recently. 92% of companies use it in hiring process. And it’s not only about LinkedIn anymore. Check out how to effectively leverage social listening and find the best people who will contribute to your business’ growth.
Social listening is gaining ground nowadays, because undeniably it gives brands plenty of opportunities to manage their image, generate sales lead, measure effects of their online marketing efforts and much more. However, many companies still do not see benefits that monitoring brings. I’ve debunked these myths.
Social listening is a tool that has gained ground in many areas and is widely used by startups, small & medium enterprises, agencies and huge corporations as well. It has many applications, but one that is not so popular yet is finding new clients. Thanks to social listening you are able to generate leads in an easy and effective way.
The vast majority of participants that attend to an event share this information on their social media profiles. With social media monitoring and a few smart tricks you can easily increase your reach, so even more people will find out about your event making it more desirable.
Internet monitoring is useful not only in big companies and corporations, that operate globally, but also in small and medium enterprises. Except for a standard utilization of monitoring tool, like analyzing opinion about own brands, there are also many other applications, which are worth your attention.
Nowadays excellent customer service is considered as the biggest merit that a company can earn. It is the attribute that people value more than good price of a product or even more than its quality. This is why entrepreneurs who focus on their clients’ needs and seek for opportunities that take their customer service to the next level are gaining competitive advantage on the market.
Customers find it much easier to post a status on Facebook or Twitter rather than try to reach an automated call center or wait ages for a response to a query sent via e-mail. Internet users demand an immediate solution for a problem. With Internet monitoring your customer service through social media will be much easier and more effective