It’s not about the numbers, its about the story behind them. It is not a question of if anymore, but how companies should apply social media monitoring in their activity. It does not matter if your business has just entered a market or your brand has already developed a strong and stable position in an industry […]
Social media is becoming an even more important element in marketing communication and interaction between brands and consumers nowadays. However, they are substantially different from the other, traditional media and require a distinct approach to the customer. Social media users are also evolving and getting more demanding in the age of massive information.
Their ability to speak their mind at any time and any place in the Web creates a great opportunity for enterprises to interact with them and gain their engagement – crucial element in improving their brand image.
Social Media Monitoring can serve you as a perfect base for innovative marketing campaign. Think outside the box and come up with PR stunt that will improve your image, increase engagement and stay in mind for long. Many companies have their customer service to their credit and one of them is Da Grasso, pizza restaurants chain, which […]