The famous 5 second rule can be applied to almost anything, including social listening and customer service. Read on to see what you can do in just 5 seconds…

We’ve prepared a list of tools that will help bring you closer to your clients, get them on board and convince to stay with your brand as long as possible.

Find out who are micro-influencers, why you need them and how to identify them for your business. There’s an epic GIFOGRAPHIC inside from Shane Barker!

Successfully executed, a hashtag campaign can grow your audience and increase positive customer engagement with your brand. However, even the best campaigns can have undesirable effects if you forget to do your homework first.

Here’s an effective way to see how your hashtag is doing online. You can measure the number of its mentions, interactions, social media reach and more.

Short answer: yes. And these 21 stats tell us why. Smart businesses listen to their customers, and by reacting and responding to them quickly, they reap the benefits of being social.

Brand24 works awesome not only as a social listening tool. It can do all sorts of analyses, including monitoring hashtag performance.

Helvijs Smoteks wrote an awesome guide to SEO. Embrace it and boost your online presence!

If you’re looking for a Google Alerts alternative, you might have found it right here. See a comparison between Google Alerts and Brand24.

Today, we present 20 awesome podcasts that every marketer should know by now. Sit back, relax and enjoy the listening!