{"id":167234,"date":"2024-08-21T14:00:09","date_gmt":"2024-08-21T12:00:09","guid":{"rendered":"https:\/\/brand24.com\/blog\/?p=167234"},"modified":"2026-04-13T14:17:31","modified_gmt":"2026-04-13T12:17:31","slug":"analisar-as-ferramentas-de-monitoramento","status":"publish","type":"post","link":"https:\/\/brand24.com\/blog\/pt\/review-monitoring-tools\/","title":{"rendered":"The 8 Best Review Monitoring Tools for Your Business [2026]"},"content":{"rendered":"<p>95% dos clientes consideram as avalia\u00e7\u00f5es on-line e, literalmente, qualquer pessoa pode expressar sua opini\u00e3o on-line, seja nas m\u00eddias sociais, em sites de avalia\u00e7\u00e3o especiais ou em outros sites. Portanto, \u00e9 melhor voc\u00ea levar a s\u00e9rio o feedback dos clientes. Embora voc\u00ea tenha acesso f\u00e1cil aos sites de avalia\u00e7\u00e3o, \u00e9 preciso tempo para controlar o que as pessoas dizem sobre voc\u00ea em outros lugares na Internet. Como voc\u00ea pode evitar perder qualquer avalia\u00e7\u00e3o? Use ferramentas de monitoramento de avalia\u00e7\u00f5es!<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#eeffee\"><strong>Revisar as ferramentas de monitoramento<\/strong> s\u00e3o softwares que o ajudam a rastrear e analisar avalia\u00e7\u00f5es em sites e aplicativos de avalia\u00e7\u00e3o (como Google Reviews, Tripadvisor, Yelp e G2), m\u00eddias sociais, f\u00f3runs e outros sites. Essas ferramentas s\u00e3o necess\u00e1rias para gerenciar a reputa\u00e7\u00e3o on-line de uma marca.<\/p>\n\n\n\n<p>Neste artigo, descreverei as melhores ferramentas de monitoramento de avalia\u00e7\u00f5es!<\/p>\n\n\n\n<p>Vamos l\u00e1!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"top-review-monitoring-tools\"><strong>Principais ferramentas de monitoramento de an\u00e1lises:<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"brand24\"><strong>01 Brand24<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=238\" target=\"_blank\" rel=\"noopener\" title=\"Teste gratuito de 14 dias.\">Teste gratuito de 14 dias.<\/a><\/p>\n\n\n\n<p><strong>Brand24<\/strong> \u00e9 o melhor <a href=\"https:\/\/brand24.com\/blog\/pt\/ferramentas-de-monitoramento-de-midia\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Ferramenta de monitoramento de m\u00eddia com IA<\/a>. Ele monitora a Web para encontrar <a href=\"https:\/\/brand24.com\/blog\/pt\/exemplos-de-avaliacoes-de-clientes\/\" target=\"_blank\" rel=\"noopener\" title=\"\">coment\u00e1rios de clientes<\/a> de qualquer coisa que voc\u00ea quiser, por exemplo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sua empresa ou marca<\/li>\n\n\n\n<li>Seus produtos e servi\u00e7os<\/li>\n\n\n\n<li>Sua concorr\u00eancia<\/li>\n<\/ul>\n\n\n\n<p>Quais s\u00e3o as fontes <a href=\"https:\/\/brand24.com\/blog\/pt\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Brand24<\/a> trilha? Bem, praticamente todas as fontes p\u00fablicas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sites e aplicativos de avalia\u00e7\u00e3o<\/strong> como TripAdvisor, Yelp, Booking, AppStore, Google Play, Trustpilot<\/li>\n\n\n\n<li><strong>M\u00eddia social<\/strong> como Instagram, Facebook, TikTok, X (Twitter)<\/li>\n\n\n\n<li><strong>F\u00f3runs<\/strong> como Quora, Reddit<\/li>\n\n\n\n<li><strong>Plataformas de podcast<\/strong> como Spotify, Apple Podcasts<\/li>\n\n\n\n<li><strong>Blogs<\/strong><\/li>\n\n\n\n<li>E outros sites!<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Experimente agora a melhor ferramenta de monitoramento de avalia\u00e7\u00f5es!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=238\" style=\"border-radius:6px;background-color:#778ced\" target=\"_blank\" rel=\"noreferrer noopener\">Inicie o teste!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p>O Brand24 n\u00e3o apenas mostra o n\u00famero e o alcance das avalia\u00e7\u00f5es, mas tamb\u00e9m analisa o sentimento delas (positivo, negativo, neutro). Isso permite que voc\u00ea responda rapidamente a elas, especialmente \u00e0s avalia\u00e7\u00f5es negativas.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45c8fbd&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45c8fbd\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"227\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-negative-review-detected-by-social-listening-tool-1.png\" alt=\"Avalia\u00e7\u00e3o negativa sobre a DHL no X (Twitter) detectada pelo Brand24, a melhor ferramenta de monitoramento de avalia\u00e7\u00f5es\" class=\"wp-image-175989\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-negative-review-detected-by-social-listening-tool-1.png 1000w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-negative-review-detected-by-social-listening-tool-1-18x4.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-negative-review-detected-by-social-listening-tool-1-300x68.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-negative-review-detected-by-social-listening-tool-1-248x56.png 248w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Revis\u00e3o negativa sobre a DHL no X (Twitter) detectada por Brand24<\/figcaption><\/figure>\n\n\n\n<p>Voc\u00ea tamb\u00e9m pode ver qual lugar \u00e9 a maior fonte de negatividade sobre sua marca ou produto.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45c9848&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45c9848\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"631\" height=\"385\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-metrics-analysis.png\" alt=\"An\u00e1lise de m\u00e9tricas da DHL (principal fonte de negatividade) fornecida por Brand24\" class=\"wp-image-175980\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-metrics-analysis.png 631w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-metrics-analysis-18x12.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-metrics-analysis-300x183.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-metrics-analysis-248x151.png 248w\" sizes=\"auto, (max-width: 631px) 100vw, 631px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Brand24: An\u00e1lise de m\u00e9tricas - A principal fonte de negatividade da DHL<\/figcaption><\/figure>\n\n\n\n<p>Como voc\u00ea pode ver no gr\u00e1fico acima, o Twitter \u00e9 a maior fonte de coment\u00e1rios negativos sobre a DHL, enquanto o Instagram tem os mentions mais positivos e neutros.<\/p>\n\n\n\n<p>Al\u00e9m disso, o Brand24's <strong>An\u00e1lise de t\u00f3picos<\/strong> mostra os principais t\u00f3picos abordados nos mentions.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45ca0b4&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45ca0b4\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"360\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-ai-driven-analysis.png\" alt=\"An\u00e1lise de t\u00f3pico da DHL fornecida pelo Brand24, a melhor ferramenta de monitoramento de revis\u00e3o com base em IA\" class=\"wp-image-175976\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-ai-driven-analysis.png 1000w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-ai-driven-analysis-18x6.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-ai-driven-analysis-300x108.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-ai-driven-analysis-248x89.png 248w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Brand24: An\u00e1lise do t\u00f3pico da DHL<\/figcaption><\/figure>\n\n\n\n<p>Outros recursos exclusivos s\u00e3o <a href=\"https:\/\/brand24.com\/blog\/pt\/detector-de-anomalias\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Detector de anomalias<\/a> e<strong> <\/strong><a href=\"https:\/\/brand24.com\/pt\/assistente-de-marca\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Assistente de marca<\/a>Ambos s\u00e3o alimentados por IA!<\/p>\n\n\n\n<p>O Anomaly Detector identifica eventos que afetam os mentions e seu alcance. Como visto aqui - em 25 de julho, houve um aumento nos mentions negativos da DHL devido a problemas de entrega:<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45ca93a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45ca93a\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"978\" height=\"271\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-event-detector.png\" alt=\"Detector de anomalias no projeto DHL fornecido pelo Brand24, a melhor ferramenta de monitoramento de an\u00e1lise de IA\" class=\"wp-image-175979\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-event-detector.png 978w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-event-detector-18x5.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-event-detector-300x83.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-event-detector-248x69.png 248w\" sizes=\"auto, (max-width: 978px) 100vw, 978px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Brand24: Detector de anomalias no projeto DHL<\/figcaption><\/figure>\n\n\n\n<p>O Brand Assistant permite que voc\u00ea fa\u00e7a perguntas sobre sua marca, empresa, produto ou servi\u00e7o. Voc\u00ea pode, por exemplo, solicitar um resumo de todas as avalia\u00e7\u00f5es negativas:<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45cb186&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45cb186\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"999\" height=\"616\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-ai-analysis.png\" alt=\"Resumo das avalia\u00e7\u00f5es negativas da DHL realizadas pelo Brand Assistant\" class=\"wp-image-175975\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-ai-analysis.png 999w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-ai-analysis-18x12.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-ai-analysis-300x185.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-ai-analysis-248x153.png 248w\" sizes=\"auto, (max-width: 999px) 100vw, 999px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Brand24: Assistente de marca - resumo das avalia\u00e7\u00f5es negativas da DHL<\/figcaption><\/figure>\n\n\n\n<p><strong>Em resumo, os principais recursos do Brand24:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/brand24.com\/blog\/pt\/monitoramento-de-revisao\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Monitoramento de revis\u00e3o<\/a> em sites de avalia\u00e7\u00e3o, m\u00eddias sociais e muitas outras fontes<\/li>\n\n\n\n<li>Recursos com tecnologia de IA, como <a href=\"https:\/\/brand24.com\/blog\/pt\/analise-de-sentimentos\/\" target=\"_blank\" rel=\"noopener\" title=\"\">An\u00e1lise de sentimento<\/a>, <a href=\"https:\/\/brand24.com\/pt\/analise-de-topicos\/\" target=\"_blank\" rel=\"noopener\" title=\"\">An\u00e1lise de t\u00f3picos<\/a>, An\u00e1lise de m\u00e9tricas, Detector de anomalias, Assistente de marca<\/li>\n\n\n\n<li><a href=\"https:\/\/brand24.com\/blog\/pt\/pontuacao-da-reputacao-on-line\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Pontua\u00e7\u00e3o de reputa\u00e7\u00e3o on-line<\/a><\/li>\n\n\n\n<li>Alertas de revis\u00e3o personaliz\u00e1veis<\/li>\n\n\n\n<li>An\u00e1lise do mercado competitivo<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45cba6d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45cba6d\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"429\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-dashbord.webp\" alt=\"Painel de controle do Brand24, a melhor ferramenta de monitoramento de avalia\u00e7\u00f5es\" class=\"wp-image-175978\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-dashbord.webp 1000w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-dashbord-18x8.webp 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-dashbord-300x129.webp 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-dashbord-248x106.webp 248w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Painel de controle Brand24<\/figcaption><\/figure>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">No Brand24, voc\u00ea tem todas as suas avalia\u00e7\u00f5es em um s\u00f3 lugar - experimente agora!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=238\" style=\"border-radius:6px;background-color:#778ced\" target=\"_blank\" rel=\"noreferrer noopener\">Inicie o teste!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"reviewtrackers\"><strong>02 ReviewTrackers<\/strong><\/h3>\n\n\n\n<p><strong>Rastreadores de Avalia\u00e7\u00f5es<\/strong> \u00e9 uma solu\u00e7\u00e3o baseada em nuvem <a href=\"https:\/\/brand24.com\/pt\/review-management-software\/\" target=\"_blank\" rel=\"noopener\" title=\"\">software de gerenciamento de revis\u00f5es<\/a>. Suas principais fun\u00e7\u00f5es s\u00e3o coletar avalia\u00e7\u00f5es, respond\u00ea-las e tamb\u00e9m obter feedback dos clientes.<\/p>\n\n\n\n<p>As fontes monitoradas pelo ReviewTrackers incluem mais de 120 sites de avalia\u00e7\u00e3o de terceiros.<\/p>\n\n\n\n<p>Al\u00e9m disso, sua an\u00e1lise fornece informa\u00e7\u00f5es sobre as tend\u00eancias e os t\u00f3picos que aparecem nas avalia\u00e7\u00f5es.<\/p>\n\n\n\n<p>Recomendo essa ferramenta se voc\u00ea tiver uma empresa no setor de hospitalidade ou de sa\u00fade e bem-estar. Ela o ajudar\u00e1 a obter avalia\u00e7\u00f5es dos clientes depois que eles usarem seu servi\u00e7o.<\/p>\n\n\n\n<p>Infelizmente, o monitoramento do ReviewTrackers \u00e9 limitado apenas a sites de avalia\u00e7\u00e3o; N\u00c3O inclui m\u00eddia social ou f\u00f3runs on-line.<\/p>\n\n\n\n<p><strong>Principais recursos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An\u00e1lise de sentimento<\/li>\n\n\n\n<li>Alertas<\/li>\n\n\n\n<li>Solicita\u00e7\u00f5es de revis\u00e3o por e-mail e SMS<\/li>\n\n\n\n<li>Integra\u00e7\u00e3o com ferramentas e produtos externos<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45cc6a9&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45cc6a9\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"442\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-Reviewtrackers.png\" alt=\"Painel de controle do ReviewTrackers\" class=\"wp-image-175984\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-Reviewtrackers.png 1000w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-Reviewtrackers-18x8.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-Reviewtrackers-300x133.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-Reviewtrackers-248x110.png 248w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Painel de controle do ReviewTrackers<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"birdeye\"><strong>03 Birdeye<\/strong><\/h3>\n\n\n\n<p><strong>Olho de p\u00e1ssaro<\/strong> \u00e9 uma plataforma completa de gerenciamento de reputa\u00e7\u00e3o. Ela monitora avalia\u00e7\u00f5es de mais de 200 sites, incluindo avalia\u00e7\u00f5es do Google e do Yelp.<\/p>\n\n\n\n<p>Gra\u00e7as ao Birdeye, voc\u00ea pode acompanhar e responder facilmente \u00e0s avalia\u00e7\u00f5es com modelos prontos para uso. Voc\u00ea tamb\u00e9m pode associar essa ferramenta ao seu CRM para solicitar avalia\u00e7\u00f5es de seus clientes.<\/p>\n\n\n\n<p>Ele \u00e9 especialmente adequado para empresas locais.<\/p>\n\n\n\n<p>O pre\u00e7o \u00e9 personalizado - depende do tamanho de sua empresa e do n\u00famero de locais. Se voc\u00ea tem uma pequena empresa, o Birdeye pode ser acess\u00edvel.<\/p>\n\n\n\n<p><strong>Principais recursos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Resposta autom\u00e1tica a avalia\u00e7\u00f5es de clientes<\/li>\n\n\n\n<li>Revis\u00e3o da tradu\u00e7\u00e3o<\/li>\n\n\n\n<li>Pesquisas com clientes para obter feedback<\/li>\n\n\n\n<li>Postagens prontas para publica\u00e7\u00e3o com opini\u00f5es<\/li>\n\n\n\n<li>Revisar widgets<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45cd070&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45cd070\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"715\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-birdeye.png\" alt=\"Painel de controle Birdeye\" class=\"wp-image-175977\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-birdeye.png 1000w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-birdeye-18x12.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-birdeye-300x215.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-birdeye-222x159.png 222w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Painel de controle Birdeye<\/figcaption><\/figure>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Cuide de sua reputa\u00e7\u00e3o on-line - monitore as avalia\u00e7\u00f5es!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=238\" style=\"border-radius:6px;background-color:#778ced\" target=\"_blank\" rel=\"noreferrer noopener\">Inicie o teste!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"yext\"><strong>04 Yext<\/strong><\/h3>\n\n\n\n<p><strong>Yext<\/strong> \u00e9 uma plataforma de presen\u00e7a digital. Seu foco principal \u00e9 ajudar as empresas a controlar suas informa\u00e7\u00f5es digitais e fornecer gerenciamento de avalia\u00e7\u00f5es. Com o Yext, voc\u00ea pode gerar, gerenciar e responder a avalia\u00e7\u00f5es on-line em grande escala.<\/p>\n\n\n\n<p>Voc\u00ea v\u00ea novas avalia\u00e7\u00f5es de sites como TripAdvisor, Trustpilot e Yelp em um \u00fanico painel.<\/p>\n\n\n\n<p>A desvantagem dessa ferramenta? Voc\u00ea precisa pagar a mais por cada recurso adicional. Portanto, no final, ela pode ser cara.<\/p>\n\n\n\n<p><strong>Principais recursos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An\u00e1lise de sentimento<\/li>\n\n\n\n<li>Respostas personalizadas<\/li>\n\n\n\n<li>Rastreamento de concorrentes<\/li>\n\n\n\n<li>Notifica\u00e7\u00f5es de revis\u00e3o<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45cdccb&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45cdccb\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"505\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-yext.png\" alt=\"Painel de controle do Yext\" class=\"wp-image-175988\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-yext.png 1000w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-yext-18x9.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-yext-300x152.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-yext-248x125.png 248w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Painel de controle do Yext<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"podium\"><strong>05 P\u00f3dio<\/strong><\/h3>\n\n\n\n<p><strong>P\u00f3dio<\/strong> \u00e9 um software baseado em nuvem projetado para melhorar a reputa\u00e7\u00e3o de uma empresa on-line.<\/p>\n\n\n\n<p>Voc\u00ea pode monitorar avalia\u00e7\u00f5es, enviar mensagens aos clientes, vender seus produtos, agendar compromissos e solicitar pagamentos.<\/p>\n\n\n\n<p>\u00c9 uma ferramenta muito boa para obter mais avalia\u00e7\u00f5es on-line. Gra\u00e7as \u00e0 IA, ele envia convites autom\u00e1ticos para avalia\u00e7\u00f5es.<\/p>\n\n\n\n<p>Como voc\u00ea pode ver, o Podium \u00e9 abrangente e, com isso, tem seu pre\u00e7o.<\/p>\n\n\n\n<p>Portanto, se voc\u00ea se preocupa apenas em monitorar as avalia\u00e7\u00f5es e n\u00e3o necessariamente em obt\u00ea-las, o Podium n\u00e3o deve ser sua primeira op\u00e7\u00e3o.<\/p>\n\n\n\n<p><strong>Principais recursos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respostas da revis\u00e3o de IA<\/li>\n\n\n\n<li>Automatize os convites de revis\u00e3o<\/li>\n\n\n\n<li>Relat\u00f3rios de reputa\u00e7\u00e3o on-line de empresas<\/li>\n\n\n\n<li>Aplicativo m\u00f3vel<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45ce691&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45ce691\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"611\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-podium.png\" alt=\"Painel de controle do p\u00f3dio\" class=\"wp-image-175982\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-podium.png 1000w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-podium-18x12.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-podium-300x183.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-podium-248x152.png 248w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Painel de controle do p\u00f3dio<\/figcaption><\/figure>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Monitore suas avalia\u00e7\u00f5es em qualquer site de avalia\u00e7\u00e3o!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=238\" style=\"border-radius:6px;background-color:#778ced\" target=\"_blank\" rel=\"noreferrer noopener\">Inicie o teste!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"uberall\"><strong>06 Uberall<\/strong><\/h3>\n\n\n\n<p><strong>Uberall<\/strong> \u00e9 um software t\u00edpico para gerenciar os dados e as avalia\u00e7\u00f5es do local de sua empresa.<\/p>\n\n\n\n<p>Em rela\u00e7\u00e3o ao gerenciamento de avalia\u00e7\u00f5es, ele monitora sites de avalia\u00e7\u00f5es e coment\u00e1rios em m\u00eddias sociais.<\/p>\n\n\n\n<p>Embora essa ferramenta se anuncie como sendo alimentada por IA, ela tem apenas um recurso de IA: Review Assistant. Ele sugere respostas de revis\u00e3o orientadas pelo contexto em qualquer idioma; voc\u00ea pode edit\u00e1-las ou apenas aprov\u00e1-las e envi\u00e1-las.<\/p>\n\n\n\n<p>O pre\u00e7o do Uberall n\u00e3o est\u00e1 dispon\u00edvel on-line, e \u00e9 dif\u00edcil estim\u00e1-lo voc\u00ea mesmo. Ele depende dos recursos e do n\u00famero de locais de sua empresa.<\/p>\n\n\n\n<p><strong>Principais recursos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Convites de revis\u00e3o enviados em massa<\/li>\n\n\n\n<li>Assistente de revis\u00e3o com tecnologia de IA<\/li>\n\n\n\n<li>An\u00e1lise do sentimento do cliente e da experi\u00eancia<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45cf2b0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45cf2b0\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"587\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-uberall.png\" alt=\"Painel de controle do Uberall\" class=\"wp-image-175987\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-uberall.png 1000w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-uberall-18x12.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-uberall-300x176.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-uberall-248x146.png 248w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Painel de controle do Uberall<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"synup\"><strong>07 Synup<\/strong><\/h3>\n\n\n\n<p><strong>Sincroniza\u00e7\u00e3o<\/strong> \u00e9 outra plataforma que monitora o feedback do cliente somente de sites de avalia\u00e7\u00e3o.<\/p>\n\n\n\n<p>Gra\u00e7as a essa ferramenta, voc\u00ea pode pedir diretamente aos seus clientes que fa\u00e7am avalia\u00e7\u00f5es por e-mail e texto. Voc\u00ea receber\u00e1 uma notifica\u00e7\u00e3o quando uma nova avalia\u00e7\u00e3o for publicada.<\/p>\n\n\n\n<p>Al\u00e9m disso, o Synup \u00e9 uma ferramenta para gerenciar listagens locais e conte\u00fado de m\u00eddia social.<\/p>\n\n\n\n<p><strong>Principais recursos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monitoramento de revis\u00f5es em todas as plataformas de revis\u00e3o<\/li>\n\n\n\n<li>An\u00e1lise de sentimento<\/li>\n\n\n\n<li>Aquisi\u00e7\u00e3o de revis\u00e3o<\/li>\n\n\n\n<li>Notifica\u00e7\u00f5es em tempo real<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45cfd17&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45cfd17\" class=\"wp-block-image aligncenter size-full is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"841\" height=\"693\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-synup.png\" alt=\"Painel de sincroniza\u00e7\u00e3o\" class=\"wp-image-175985\" style=\"width:840px;height:auto\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-synup.png 841w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-synup-15x12.png 15w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-synup-300x247.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-synup-193x159.png 193w\" sizes=\"auto, (max-width: 841px) 100vw, 841px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Painel de sincroniza\u00e7\u00e3o<\/figcaption><\/figure>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Descubra o que seus clientes dizem sobre voc\u00ea!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=238\" style=\"border-radius:6px;background-color:#778ced\" target=\"_blank\" rel=\"noreferrer noopener\">Inicie o teste!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"reputation\"><strong>08 Reputa\u00e7\u00e3o<\/strong><\/h3>\n\n\n\n<p><strong>Reputa\u00e7\u00e3o<\/strong> \u00e9 uma ferramenta abrangente de gerenciamento de reputa\u00e7\u00e3o. Voc\u00ea pode solicitar, responder, avaliar e exibir as avalia\u00e7\u00f5es de seus clientes.<\/p>\n\n\n\n<p>Mas seus servi\u00e7os v\u00e3o al\u00e9m disso; a Reputa\u00e7\u00e3o tamb\u00e9m:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rastreia mentions de nomes de marcas, empresas, produtos ou servi\u00e7os na Internet, como Brand24<\/li>\n\n\n\n<li>Gerencia as listagens de empresas<\/li>\n\n\n\n<li>Oferece suporte \u00e0 cria\u00e7\u00e3o e ao agendamento de conte\u00fado<\/li>\n\n\n\n<li>Cria e envia pesquisas com clientes<\/li>\n<\/ul>\n\n\n\n<p>N\u00e3o h\u00e1 informa\u00e7\u00f5es sobre o pre\u00e7o. Entretanto, devido \u00e0 sua versatilidade, podemos supor que se trata de uma solu\u00e7\u00e3o cara.<\/p>\n\n\n\n<p>Voc\u00ea \u00e9 propriet\u00e1rio de uma empresa de pequeno porte? Talvez voc\u00ea tenha dificuldades para adquirir essa ferramenta.<\/p>\n\n\n\n<p>\u00c9 melhor para grandes empresas.<\/p>\n\n\n\n<p><strong>Principais recursos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Revisar a medi\u00e7\u00e3o do desempenho<\/li>\n\n\n\n<li>An\u00e1lise de sentimento<\/li>\n\n\n\n<li>Solicita\u00e7\u00f5es de revis\u00e3o<\/li>\n\n\n\n<li>Respostas geradas por IA<\/li>\n\n\n\n<li>Informa\u00e7\u00f5es sobre a concorr\u00eancia<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69f1ec45d0a1f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69f1ec45d0a1f\" class=\"wp-block-image aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"512\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-reputation.png\" alt=\"Painel de reputa\u00e7\u00e3o\" class=\"wp-image-175983\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-reputation.png 1000w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-reputation-18x9.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-reputation-300x154.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2024\/08\/review-monitoring-tools-reputation-248x127.png 248w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Painel de reputa\u00e7\u00e3o<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"types\"><strong>Tipos de ferramentas de monitoramento de avalia\u00e7\u00f5es on-line<\/strong><\/h2>\n\n\n\n<p>Voc\u00ea pode ficar sobrecarregado com a quantidade de informa\u00e7\u00f5es que forneci para voc\u00ea.<\/p>\n\n\n\n<p>Portanto, aqui est\u00e1 uma classifica\u00e7\u00e3o das melhores ferramentas de monitoramento de avalia\u00e7\u00f5es com base na <strong>fontes que eles monitoram:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Todas as fontes na Internet:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Brand24<\/li>\n\n\n\n<li>Reputa\u00e7\u00e3o<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Somente sites de avalia\u00e7\u00e3o dedicados:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Rastreadores de Avalia\u00e7\u00f5es<\/li>\n\n\n\n<li>Olho de p\u00e1ssaro<\/li>\n\n\n\n<li>Yext<\/li>\n\n\n\n<li>P\u00f3dio<\/li>\n\n\n\n<li>Sincroniza\u00e7\u00e3o<\/li>\n\n\n\n<li>Uberall (+coment\u00e1rios em plataformas de m\u00eddia social)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Essa classifica\u00e7\u00e3o das ferramentas de monitoramento de avalia\u00e7\u00f5es \u00e9 a mais importante; ela determina o escopo e o tipo de informa\u00e7\u00f5es que voc\u00ea pode obter das avalia\u00e7\u00f5es.<\/p>\n\n\n\n<p>Lembre-se de que as pessoas n\u00e3o est\u00e3o limitadas a expressar suas opini\u00f5es apenas em sites e aplicativos espec\u00edficos!<\/p>\n\n\n\n<p><strong>O monitoramento de toda a Internet lhe d\u00e1 uma vis\u00e3o mais ampla<\/strong> do que os clientes pensam de voc\u00ea e, o mais importante, permite que voc\u00ea detecte poss\u00edveis crises.<\/p>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Obtenha uma vis\u00e3o ampla do que as pessoas dizem nas avalia\u00e7\u00f5es on-line!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=238\" style=\"border-radius:6px;background-color:#778ced\" target=\"_blank\" rel=\"noreferrer noopener\">Inicie o teste!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"features\"><strong>Quais s\u00e3o os recursos mais importantes de uma \u00f3tima ferramenta de monitoramento de avalia\u00e7\u00f5es?&nbsp;<\/strong><\/h2>\n\n\n\n<p>Uma boa ferramenta de monitoramento de revis\u00f5es deve ter os seguintes recursos:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>An\u00e1lise de sentimento:<\/strong> Ele ajuda a identificar se as avalia\u00e7\u00f5es s\u00e3o positivas, negativas ou neutras, permitindo que voc\u00ea responda de acordo.<\/li>\n\n\n\n<li><strong>Alertas personaliz\u00e1veis:<\/strong> Gra\u00e7as \u00e0s notifica\u00e7\u00f5es em tempo real, voc\u00ea fica sabendo de novas avalia\u00e7\u00f5es ou mentions e pode responder o mais r\u00e1pido poss\u00edvel.<\/li>\n\n\n\n<li><strong>Recursos de IA:<\/strong> Independentemente de quais sejam essas fun\u00e7\u00f5es de IA, elas economizar\u00e3o seu tempo. Al\u00e9m disso, a presen\u00e7a de fun\u00e7\u00f5es de IA mostra que a ferramenta \u00e9 avan\u00e7ada e oferecer\u00e1 recursos cada vez melhores.<\/li>\n\n\n\n<li><strong>An\u00e1lise da concorr\u00eancia:<\/strong> Voc\u00ea pode acompanhar e comparar suas avalia\u00e7\u00f5es e sua presen\u00e7a on-line geral com a dos concorrentes. Isso ajuda a entender sua posi\u00e7\u00e3o no mercado.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-background\" style=\"background-color:#ffeeee\"><strong>Leia mais:<\/strong> Verifique o melhor <a href=\"https:\/\/brand24.com\/blog\/pt\/ferramentas-de-analise-de-negocios\/\" target=\"_blank\" rel=\"noopener\" title=\"\">ferramentas de an\u00e1lise de neg\u00f3cios<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"conclusion\"><strong>Conclus\u00e3o<\/strong><\/h2>\n\n\n\n<p>Monitorar manualmente as opini\u00f5es sobre sua empresa ou marca consome tempo e \u00e9 ineficaz.<\/p>\n\n\n\n<p>Aproveite o que a tecnologia nos oferece: use uma ferramenta de monitoramento de avalia\u00e7\u00f5es. Gra\u00e7as a essa ferramenta, voc\u00ea poder\u00e1:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00e3o perder nenhum feedback do cliente<\/li>\n\n\n\n<li>Resolver prontamente poss\u00edveis problemas e aumentar a satisfa\u00e7\u00e3o do cliente<\/li>\n\n\n\n<li>Torne sua marca confi\u00e1vel e transforme navegadores em compradores<\/li>\n\n\n\n<li><a href=\"https:\/\/brand24.com\/blog\/pt\/proteger-a-reputacao-on-line\/\">Proteja sua reputa\u00e7\u00e3o on-line<\/a><\/li>\n<\/ul>\n\n\n\n<p>O mais importante \u00e9 que uma boa ferramenta de monitoramento de avalia\u00e7\u00f5es fornece insights para ajud\u00e1-lo a criar a melhor experi\u00eancia para o cliente.<\/p>\n\n\n\n<p><strong>Considera\u00e7\u00f5es finais:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se voc\u00ea quiser <strong>monitorar as avalia\u00e7\u00f5es, independentemente de onde as pessoas as publicam<\/strong>voc\u00ea deve escolher o Brand24.<\/li>\n\n\n\n<li>Se voc\u00ea precisar de uma ferramenta para <strong>solicitar avalia\u00e7\u00f5es de seus clientes<\/strong>Escolha ReviewTrackers, Birdeye, Yext, Podium, Uberall, Synup ou Reputation.<\/li>\n\n\n\n<li>Se voc\u00ea precisar de uma ferramenta <strong>ideal para empresas locais<\/strong>Verifique o Birdeye.<\/li>\n\n\n\n<li>Voc\u00ea quer <strong>rastrear v\u00e1rios tipos de avalia\u00e7\u00f5es<\/strong> (an\u00e1lises de produtos, servi\u00e7os, marcas, empresas)? Experimente o Brand24.<\/li>\n<\/ul>\n\n\n\n<p>Deseja ter todas as avalia\u00e7\u00f5es em um s\u00f3 lugar? <a href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=238\" target=\"_blank\" rel=\"noopener\" title=\"Experimente o Brand24 gratuitamente\">Experimente o Brand24 gratuitamente<\/a><strong> <\/strong>- o melhor <a href=\"https:\/\/brand24.com\/pt\/monitoramento-de-revisao\/\" title=\"\">solu\u00e7\u00e3o de monitoramento de revis\u00e3o<\/a> no mercado!<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Os clientes adoram escrever avalia\u00e7\u00f5es on-line, especialmente as ruins. Use a ferramenta de monitoramento de avalia\u00e7\u00f5es - voc\u00ea n\u00e3o perder\u00e1 nenhuma delas. Leia este artigo para descobrir as melhores ferramentas para isso!<\/p>","protected":false},"author":84,"featured_media":167238,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4147],"tags":[],"class_list":["post-167234","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-and-crisis"],"acf":[],"aioseo_notices":[],"cf_author_first_name":"Marcelina","cf_author_last_name":"Lasota","_links":{"self":[{"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/posts\/167234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/comments?post=167234"}],"version-history":[{"count":16,"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/posts\/167234\/revisions"}],"predecessor-version":[{"id":179409,"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/posts\/167234\/revisions\/179409"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/media\/167238"}],"wp:attachment":[{"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/media?parent=167234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/categories?post=167234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brand24.com\/blog\/pt\/wp-json\/wp\/v2\/tags?post=167234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}