{"id":108659,"date":"2021-10-27T15:04:00","date_gmt":"2021-10-27T13:04:00","guid":{"rendered":"https:\/\/brand24.com\/blog\/?p=108659"},"modified":"2026-01-13T16:15:07","modified_gmt":"2026-01-13T15:15:07","slug":"case-study-how-to-find-customers-as-a-smartphone-repair-shop","status":"publish","type":"post","link":"https:\/\/brand24.com\/blog\/case-study-how-to-find-customers-as-a-smartphone-repair-shop\/","title":{"rendered":"CASE STUDY: How a Smartphone Repair Shop Increased Conversion by 212%"},"content":{"rendered":"\n<p>Mobidoktor is a Poland-based smartphone repair service and an online store selling smartphone accessories. They offer door-to-door smartphone and tablet repairs, in particular, screen and display repairs. They use social media monitoring for sales and increasing their brand awareness in social media.<\/p>\n\n\n\n<p>Interestingly, Mobidoctor uses <a href=\"https:\/\/brand24.com\/blog\/social-media-monitoring\/\" target=\"_blank\" rel=\"noopener\">social media monitoring<\/a> to achieve a couple of different goals: they monitor their brand reputation, look for online reviews and people they can cooperate with.&nbsp;<img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"268\" class=\"alignnone wp-image-108668 size-full\" src=\"https:\/\/brand24.com\/blog\/wp-content\/uploads\/2017\/10\/wzmianka_1.jpg\" alt=\"CASE STUDY: How to Find Customers as a Smartphone Repair Shop\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_1.jpg 770w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_1-300x104.jpg 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_1-750x261.jpg 750w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n\n\n\n<p>To make this process as efficient as possible, Mobidoktor actively uses <strong>filters<\/strong> and groups mentions inside the dashboard. Using this feature, they can easily control all mentions, access the most important ones or focus on customer queries or feedback.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9a65973096&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9a65973096\" class=\"wp-block-image wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"772\" height=\"183\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/wp-content\/uploads\/2017\/10\/wzmianka_4.jpg\" alt=\"CASE STUDY: How to Find Customers as a Smartphone Repair Shop\" class=\"wp-image-108669\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_4.jpg 772w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_4-300x71.jpg 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_4-750x178.jpg 750w\" sizes=\"auto, (max-width: 772px) 100vw, 772px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9a65973378&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9a65973378\" class=\"wp-block-image wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"771\" height=\"165\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/wp-content\/uploads\/2017\/10\/wzmianka_2.jpg\" alt=\"CASE STUDY: How to Find Customers as a Smartphone Repair Shop\" class=\"wp-image-108670\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_2.jpg 771w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_2-300x64.jpg 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_2-750x161.jpg 750w\" sizes=\"auto, (max-width: 771px) 100vw, 771px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9a659735ef&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9a659735ef\" class=\"wp-block-image wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"163\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/wp-content\/uploads\/2017\/10\/wzmianka_3.jpg\" alt=\"CASE STUDY: How to Find Customers as a Smartphone Repair Shop\" class=\"wp-image-108671\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_3.jpg 770w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_3-300x64.jpg 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/wzmianka_3-750x159.jpg 750w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>The above mentions are sorted according to different filters: &#8220;feedback&#8221; and &#8220;customer lead&#8221;.<\/p>\n\n\n\n<p>Mobidoktor&#8217;s Facebook profile is alive and kicking and in connection with their <a href=\"https:\/\/brand24.com\/blog\/social-media-monitoring-tools\/\" target=\"_blank\" rel=\"noopener\" title=\"\">social media monitoring tool<\/a>, they easily find customer leads on social. Also, they often post customer feedback to support their brand reputation.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9a6597387d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9a6597387d\" class=\"wp-block-image wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"626\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/wp-content\/uploads\/2017\/10\/screen_1.jpg\" alt=\"CASE STUDY: How to Find Customers as a Smartphone Repair Shop\" class=\"wp-image-108672\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/screen_1.jpg 624w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/screen_1-250x250.jpg 250w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/screen_1-300x301.jpg 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/screen_1-60x60.jpg 60w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Social Selling<\/p>\n\n\n\n<p>Using social media monitoring tool, Mobidoktor identifies and reaches out to three types of audience:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Individual customers<\/li>\n\n\n\n<li>Smartphone companies<\/li>\n\n\n\n<li>Tech industry influencers<\/li>\n<\/ul>\n\n\n\n<p>With a social <a href=\"https:\/\/brand24.com\/blog\/media-monitoring-tools\/\" target=\"_blank\" rel=\"noopener\" title=\"\">media monitoring tool<\/a>, they follow relevant mentions and get to know their target audience better. One of the company&#8217;s pillar is education &#8212; they create tons of educational content. Below you can find an example of their tutorial about changing the display in iPhone 5s:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.youtube.com\/watch?time_continue=5u0026v=ppJZiawqSBw\n<\/div><\/figure>\n\n\n\n<p>By creating such pieces of content, Mobidoktor establishes their authority in the smartphone industry.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9a65973bc7&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9a65973bc7\" class=\"wp-block-image aligncenter wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"884\" height=\"344\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/wp-content\/uploads\/2017\/10\/Slice-1.jpg\" alt=\"Social Selling\" class=\"wp-image-108673\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/Slice-1.jpg 884w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/Slice-1-300x117.jpg 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/Slice-1-750x292.jpg 750w\" sizes=\"auto, (max-width: 884px) 100vw, 884px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Here&#8217;s an example of Mobidoktor reaching out to a customer looking for an iPhone 6 screen replacement:<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9a65973e57&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9a65973e57\" class=\"wp-block-image wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"625\" height=\"432\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/wp-content\/uploads\/2017\/10\/screen_2.jpg\" alt=\"Social Selling\" class=\"wp-image-108674\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/screen_2.jpg 625w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/screen_2-300x207.jpg 300w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Social media monitoring allows Mobidoktor to find brick and mortar stores that offer smartphone accessories. Following relevant keywords lets them discover the most popular and trusted stores they can reach out to with an offer. For example, Mobidoktor cooperates with a store in a small town &#8212; local people bring their broken smartphones to the store which then sends them to Mobidoktor.<\/p>\n\n\n\n<p>One of the most important applications of social media monitoring is acquiring customer feedback. Using Brand24, Mobidoktor found on a discussion forum a customer complaining about the quality of product Mobidoktor offers. They reached out and offered help to the customer and straightened things out. It turned out that the problem was on the customer&#8217;s side.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9a659740cd&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9a659740cd\" class=\"wp-block-image wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"771\" height=\"532\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/wp-content\/uploads\/2017\/10\/screen_4.jpg\" alt=\"Social Selling\" class=\"wp-image-108676\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/screen_4.jpg 771w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/screen_4-300x207.jpg 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2017\/10\/screen_4-750x518.jpg 750w\" sizes=\"auto, (max-width: 771px) 100vw, 771px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Return on Investment<\/h2>\n\n\n\n<p>Thanks to social media monitoring, Mobidoktor improved their results:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>20 &#8212; 30 repairs more each month<\/li>\n\n\n\n<li>212% increase in conversion<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>If that&#8217;s what you need, you can <strong><a href=\"https:\/\/app.brand24.com\/user\/register-account\/\" target=\"_blank\" rel=\"noreferrer noopener\">start a free trial<\/a><\/strong> at Brand24. <strong>It&#8217;s absolutely free.&nbsp;<\/strong>No credit card required.<\/p>\n\n\n\n<p>Also, here you can find more relevant reads:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/brand24.com\/blog\/how-to-see-how-many-times-a-hashtag-was-used-on-twitter\/\">How to See How Many Times a Hashtag Was Used on Twitter<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/brand24.com\/blog\/who-are-micro-influencers-how-to-find-them\/\">Who Are Micro-Influencers &amp; How to Find Them<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Mobidoktor is a smartphone repair shop. As a door-to-door busines, they mostly rely on social media and the Internet in terms of acquiring customers. Here&#8217;s how they do it using social media monitoring.<\/p>\n","protected":false},"author":12,"featured_media":108677,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4137],"tags":[],"class_list":["post-108659","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-use-cases"],"acf":[],"aioseo_notices":[],"cf_author_first_name":"Tom","cf_author_last_name":"Zietek","_links":{"self":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts\/108659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/comments?post=108659"}],"version-history":[{"count":18,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts\/108659\/revisions"}],"predecessor-version":[{"id":180546,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts\/108659\/revisions\/180546"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/media\/108677"}],"wp:attachment":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/media?parent=108659"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/categories?post=108659"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/tags?post=108659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}