{"id":176309,"date":"2025-07-31T07:33:10","date_gmt":"2025-07-31T05:33:10","guid":{"rendered":"https:\/\/brand24.com\/blog\/?p=176309"},"modified":"2025-11-13T12:51:38","modified_gmt":"2025-11-13T11:51:38","slug":"product-updates-july-2025","status":"publish","type":"post","link":"https:\/\/brand24.com\/blog\/product-updates-july-2025\/","title":{"rendered":"New in Brand24: AI Chat Visibility, Smarter Insights, and Better Reporting"},"content":{"rendered":"\n<p>From smarter sentiment detection to AI summaries in your inbox and brand visibility in chatbot answers \u2014 this month\u2019s updates help you see, understand, and improve your brand\u2019s performance across every channel. Dive into the latest AI-powered features now live in your account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"chatbeat-share-data-instantly\">Chatbeat: Share Data Instantly<\/h2>\n\n\n\n<p>People are no longer just turning to Google. They\u2019re asking <strong>ChatGPT, Gemini, and Perplexity<\/strong> to recommend products, explain brands, and answer buying questions. The problem is, you don\u2019t control what those tools say.<\/p>\n\n\n\n<p>That\u2019s why we built Chatbeat.<\/p>\n\n\n\n<p>It shows how your brand appears in AI-generated answers. It\u2019s the first step toward optimizing your brand\u2019s visibility in AI-assisted discovery.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d95b3e145ee&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d95b3e145ee\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"599\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/chatbeat-1140x599.png\" alt=\"\" class=\"wp-image-176310\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/chatbeat-1140x599.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/chatbeat-18x9.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/chatbeat-300x158.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/chatbeat-248x130.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/chatbeat.png 1200w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><strong>Chatbeat helps you understand how large language models represent your brand<\/strong> and where you might be missing out. You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>See which prompts your audience is using, and whether your brand shows up in the results<\/li>\n\n\n\n<li>Spot outdated, missing, or incorrect information about your brand<\/li>\n\n\n\n<li>Compare your visibility to competitors and see where you stand<\/li>\n\n\n\n<li>Detect inconsistencies in how different AI tools talk about your brand<\/li>\n<\/ul>\n\n\n\n<p><strong>With these insights, you can shape your content and SEO strategies to help AI get your story right.<\/strong><\/p>\n\n\n\n<p>Chatbeat is now available in your Brand24 account. Open the AI Listening tab and explore the demo project\u2014it\u2019s already waiting for you.<\/p>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Check our demo project!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/app.brand24.com\/user\/login\/\" style=\"border-radius:6px;background-color:#778ced\" target=\"_blank\" rel=\"noreferrer noopener\">Go to panel<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai-brand-assistant-across-the-platform\">AI Brand Assistant Across the Platform<\/h2>\n\n\n\n<p>The AI Brand Assistant is now available in all major tabs: Mentions, Analysis, Comparison, and AI Insights.<\/p>\n\n\n\n<p>If you haven\u2019t met it yet, the <strong>AI Brand Assistant is your built-in analyst<\/strong>. It helps you understand what\u2019s going on in your data by answering natural language questions and offering relevant insights on the spot. You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ask your own questions like \u201cWhat\u2019s behind the spike in mentions?\u201d<\/li>\n\n\n\n<li>Pick from suggested questions tailored to the tab you\u2019re in<\/li>\n\n\n\n<li>Get fast, clear explanations of patterns in your data<\/li>\n<\/ul>\n\n\n\n<p class=\"has-background\" style=\"background-color:#ffeeee\">Learn more about <a href=\"https:\/\/help.brand24.com\/en\/articles\/9919900-ai-brand-assistant\" title=\"\">AI Brand Assistant!<\/a><\/p>\n\n\n\n<p>Whether you&#8217;re identifying trends, exploring sentiment shifts, or comparing competitors, the Assistant is there to make your work easier and faster.<\/p>\n\n\n\n<p>Wherever you are in the platform, the Assistant is ready to help you get answers faster.<\/p>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">See AI Brand Assistant in Brand24!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/app.brand24.com\/user\/login\/\" style=\"border-radius:6px;background-color:#778ced\" target=\"_blank\" rel=\"noreferrer noopener\">Go to panel<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d95b3e15577&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d95b3e15577\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"599\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/ai-brand-assistant-1140x599.png\" alt=\"\" class=\"wp-image-176311\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/ai-brand-assistant-1140x599.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/ai-brand-assistant-18x9.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/ai-brand-assistant-300x158.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/ai-brand-assistant-248x130.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/ai-brand-assistant.png 1200w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"improved-sentiment-accuracy\">Improved Sentiment Accuracy<\/h2>\n\n\n\n<p>We\u2019ve <strong>upgraded our sentiment model to deliver more precise results<\/strong>. It\u2019s powered by a newly annotated dataset and enhanced with large language models.<\/p>\n\n\n\n<p>Here\u2019s what\u2019s new:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sharper sentiment detection, especially in tricky or short texts<\/li>\n\n\n\n<li>Better performance across multiple languages, including Spanish and Arabic<\/li>\n\n\n\n<li>Improved recognition of positive mentions that used to be marked as neutral<\/li>\n<\/ul>\n\n\n\n<p>This update is live, and you\u2019ll now see more accurate sentiment trends in your dashboard.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"weekly-reports-smarter-than-ever\">Weekly Reports, Smarter Than Ever<\/h2>\n\n\n\n<p>Your Weekly Reports now include two key upgrades:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>An AI-generated summary<\/strong> that highlights the most important trends and metrics<\/li>\n\n\n\n<li><strong>A new insight-driven headline<\/strong> that captures the story behind your data<\/li>\n<\/ul>\n\n\n\n<p>These updates are available for all projects with AI Insights enabled and are delivered straight to your inbox.<\/p>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Set your weekly reports now!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/app.brand24.com\/user\/login\/\" style=\"border-radius:6px;background-color:#778ced\" target=\"_blank\" rel=\"noreferrer noopener\">Go to panel<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d95b3e16244&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d95b3e16244\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"599\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/pptx-1140x599.png\" alt=\"\" class=\"wp-image-176312\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/pptx-1140x599.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/pptx-18x9.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/pptx-300x158.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/pptx-248x130.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/07\/pptx.png 1200w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>From smarter sentiment detection to AI summaries in your inbox and brand visibility in chatbot answers \u2014 this month\u2019s updates help you see, understand, and improve your brand\u2019s performance across every channel.<\/p>\n","protected":false},"author":78,"featured_media":176313,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4138],"tags":[],"class_list":["post-176309","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-update"],"acf":[],"aioseo_notices":[],"cf_author_first_name":"Waleria","cf_author_last_name":"P\u0105gowska","_links":{"self":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts\/176309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/users\/78"}],"replies":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/comments?post=176309"}],"version-history":[{"count":3,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts\/176309\/revisions"}],"predecessor-version":[{"id":178599,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts\/176309\/revisions\/178599"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/media\/176313"}],"wp:attachment":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/media?parent=176309"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/categories?post=176309"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/tags?post=176309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}