{"id":177135,"date":"2025-09-15T11:25:01","date_gmt":"2025-09-15T09:25:01","guid":{"rendered":"https:\/\/brand24.com\/blog\/?p=177135"},"modified":"2025-09-16T12:11:50","modified_gmt":"2025-09-16T10:11:50","slug":"media-monitoring-tips","status":"publish","type":"post","link":"https:\/\/brand24.com\/blog\/media-monitoring-tips\/","title":{"rendered":"14 Daily Media Monitoring Tips"},"content":{"rendered":"\n<p><em>\u2026a.k.a. How to Know What\u2019s Going On Without Losing Your Mind<\/em><\/p>\n\n\n\n<p>First things first \u2013 why does it even matter?<\/p>\n\n\n\n<p>Because the internet is where the party\u2019s at. That\u2019s where people share opinions, celebrate brands, call out bad service, and occasionally start a viral storm over something small (yes, that X post could be about you).<\/p>\n\n\n\n<p>Even if you\u2019re not listening, the conversation is happening \u2013 about your brand, your competitors, your industry.<\/p>\n\n\n\n<p>So it\u2019s not a matter of <em>if<\/em> you join in. It\u2019s <em>when<\/em> and <em>how well prepared<\/em> you are when you do.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"media-monitoring-tips\">Media monitoring tips<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-1-dont-be-the-last-to-know\">Tip 1: Don\u2019t be the last to know<\/h3>\n\n\n\n<p>Someone mentions your brand in a glowing X post? Ask if you can share it.<\/p>\n\n\n\n<p>They leave a question on a forum? Jump in and help.<\/p>\n\n\n\n<p>They drop a minor complaint? Fix it before it snowballs.<\/p>\n\n\n\n<p><a href=\"https:\/\/brand24.com\/blog\/what-is-media-monitoring-and-analysis\/\">Media monitoring<\/a> lets you <em>be there<\/em> \u2013 right when your audience is talking. It\u2019s how you stay connected, responsive, and human. And yes, people notice.<\/p>\n\n\n\n<p>And it\u2019s not just about reacting \u2013 it\u2019s also about spotting smart opportunities.<\/p>\n\n\n\n<p><br>I recently chatted with one of our clients \u2013 Maciej, a Marketing Director at a Polish fast dining chain \u2013 and learned something interesting. They use Brand24 to track brand mentions across different cities. By analyzing local buzz, they can actually spot where demand is growing and decide on the perfect spot for their next restaurant. <a href=\"https:\/\/brand24.com\/case-study\/pasibus\/\">Read full case study ><\/a><\/p>\n\n\n\n<p><strong>How can Brand24 help?<\/strong><\/p>\n\n\n\n<p>With Brand24, everything starts in the Mentions Tab, where all the talk about your brand is collected. Instead of checking X, forums, blogs, and news sites one by one, you see them all in one feed.&nbsp;<\/p>\n\n\n\n<p>Below&#8217;s an example of a mention Brand24 captured in the \u201cNissan Leaf\u201d project. At a glance, you can see the sentiment, Influence Score, and other key details. With one click on the <strong>Visit<\/strong> button, you\u2019re taken straight to the original post where you can reply directly.<\/p>\n\n\n\n<p>This makes it easy for Nissan Leaf to stay on top of conversations, respond in real time, and build stronger relationships with customers through trust and engagement<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e2567&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e2567\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"392\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/nissan-leaf-feedback-1140x392.png\" alt=\"\" class=\"wp-image-177049\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/nissan-leaf-feedback-1140x392.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/nissan-leaf-feedback-1536x529.png 1536w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/nissan-leaf-feedback-18x6.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/nissan-leaf-feedback-300x103.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/nissan-leaf-feedback-248x85.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/nissan-leaf-feedback.png 1300w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Next, <a href=\"https:\/\/brand24.com\/blog\/sentiment-analysis\/\" target=\"_blank\" rel=\"noopener\" title=\"How to Master AI-powered Sentiment Analysis in 2025?\">Sentiment Analysis<\/a> helps you understand the mood behind each mention. Use filters to see each sentiment individually:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Positive ones stand out so you can thank people or share their kind words.&nbsp;<\/li>\n\n\n\n<li>Neutral mentions often mean questions or feedback you can reply to.&nbsp;<\/li>\n\n\n\n<li>And negative ones? You\u2019ll notice them immediately, allowing you to step in early and fix the problem before it grows.<\/li>\n<\/ul>\n\n\n\n<p>The best part is that you can open any mention and go straight to the original post with one click. That means you can always respond right where the conversation is happening.<\/p>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Monitor your brand online!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=142\" style=\"border-radius:6px;background-color:#778ced\">Start Trial!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-2-look-beyond-your-own-brand\">Tip 2: Look beyond your own brand<\/h3>\n\n\n\n<p>Yes, your brand is great. But if you\u2019re only tracking mentions of your own name, you\u2019re missing half the story.<\/p>\n\n\n\n<p>There\u2019s a whole world of conversations happening out there \u2013 about your competitors, your industry, your category, and the problems your product solves.<\/p>\n\n\n\n<p>Start by monitoring:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Competitor names \u2013 to learn what their customers love (and hate)<\/li>\n\n\n\n<li>Industry terms \u2013 to stay on top of trends and hot topics<\/li>\n\n\n\n<li>Product-related phrases \u2013 like \u201csocial media monitoring tool\u201d or \u201c<a href=\"https:\/\/brand24.com\/media-monitoring-software\/\" target=\"_blank\" rel=\"noopener\" title=\"media monitoring software\">media monitoring software<\/a>\u201d<\/li>\n\n\n\n<li>Your niche hashtags \u2013 like #PRfail, #MarTech, or #startuplife<\/li>\n<\/ul>\n\n\n\n<p>When you expand your monitoring scope, you gain insights you\u2019d never find by watching just your own name. And yes, it\u2019s basically market research, but it&#8217;s way more fun.<\/p>\n\n\n\n<p>When I spoke with Eduardo Villalobos from Neon Panda, he told me they rely on Brand24 to spot conversation peaks, surface emerging topics, and gauge sentiment. Those insights power their internal newsletter <em>Notibravas<\/em>, feed into executive summaries, and even shape product and communication decisions. <a href=\"https:\/\/brand24.com\/case-study\/neonpanda\/\">Read full case study ><\/a><\/p>\n\n\n\n<p><strong>How can Brand24 help?<\/strong><\/p>\n\n\n\n<p>With Brand24, you can set up separate projects for your brand, competitors, and key industry terms. Each project collects all mentions in one place, so you don\u2019t have to jump between platforms.<\/p>\n\n\n\n<p>Here\u2019s a project for Electric Cars \u2014 a great addition for the Nissan Leaf team to monitor. With AI Insights, they don\u2019t need to spend time digging for valuable information. Our tool delivers it in just seconds.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e3371&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e3371\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"560\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/ai-insights-market-1-1140x560.png\" alt=\"\" class=\"wp-image-177051\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/ai-insights-market-1-1140x560.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/ai-insights-market-1-1536x755.png 1536w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/ai-insights-market-1-2048x1006.png 2048w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/ai-insights-market-1-18x9.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/ai-insights-market-1-300x147.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/ai-insights-market-1-248x122.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/ai-insights-market-1.png 1300w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mentions Tab<\/strong> \u2013 shows every post Brand24 finds for your keywords across social, news, blogs, and forums in a single stream.<br><\/li>\n\n\n\n<li><strong>Word Cloud (Context of Discussion)<\/strong> \u2013 highlights the phrases most often used with your keywords. Bigger words mean higher relevance, making it easy to spot common themes or pain points at a glance. You can also combine it with filters, like focusing only on negative mentions from a specific country.<br><\/li>\n\n\n\n<li><strong>Trending Hashtags (Analysis Tab)<\/strong> \u2013 reveals which hashtags are gaining attention across your mentions. It\u2019s a quick way to see rising topics in your market and discover fresh keywords worth tracking.<br><\/li>\n\n\n\n<li><strong>AI Insights<\/strong> \u2013 turns all this data into plain-language takeaways, showing you key trends, shifts in sentiment, and practical recommendations without having to sift through every single post.<\/li>\n<\/ul>\n\n\n\n<p>Together, these features give you both the raw conversations and the clear insights, so you can act on what matters most.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-3-dont-chase-leads-catch-them-mid-conversation\">Tip 3: Don\u2019t chase leads. Catch them mid-conversation.<\/h3>\n\n\n\n<p>I get it \u2013 cold calls feel awkward and rarely work.<\/p>\n\n\n\n<p>But what if someone literally posted that they need a product like yours?<\/p>\n\n\n\n<p>Maybe they\u2019re frustrated that your competitor doesn\u2019t offer something\u2026 and you do. That\u2019s your cue.<\/p>\n\n\n\n<p><strong>Drop them a message. Be helpful, not salesy. You\u2019re solving their problem, not pushing a pitch.<\/strong><\/p>\n\n\n\n<p>It works way better. And I can prove it!<\/p>\n\n\n\n<p>When I spoke with one of our clients, Mick, he told me that Traffit uses Brand24 to identify warm leads &#8211; and the results were striking. Instead of the typical 2% response rate from cold calls, <strong>they hit 30% engagement<\/strong>. <a href=\"http:\/\/brand24.com\/case-study\/traffit\/\">Full case study ><\/a><\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>With Brand24, you can go straight to the conversations that signal buying intent:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Boolean search<\/strong> \u2013 add phrases like <em>\u201cbuy\u201d<\/em>, <em>\u201clooking for\u201d<\/em>, or <em>\u201calternatives\u201d<\/em> alongside your product category. This way, your feed isn\u2019t just full of mentions \u2013 it\u2019s filled with people already showing a need.<br><\/li>\n\n\n\n<li><strong>Filters for forums and social media<\/strong> \u2013 narrow results to the channels where people openly ask for recommendations or share frustrations about competitors.<br><\/li>\n\n\n\n<li><strong>Intent filter<\/strong> \u2013 highlight posts that sound like real opportunities instead of casual comments.<br><\/li>\n\n\n\n<li><strong>Tagging and filters<\/strong> \u2013 organize what you find by marking mentions as <em>\u201cprospect,\u201d \u201ccompetitor complaint,\u201d<\/em> or <em>\u201cfeature request.\u201d<\/em> This makes it easy to separate valuable leads from background noise. <br><br>Here\u2019s an example: we typed \u201calternatives\u201d into the Tesla project. This way, the Nissan Leaf team can spot customers searching for other options in the electric car space \u2014 and turn them into great potential leads.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e3e02&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e3e02\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"336\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/Screenshot-2025-09-11-at-19.46.24-1140x336.png\" alt=\"\" class=\"wp-image-177052\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/Screenshot-2025-09-11-at-19.46.24-1140x336.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/Screenshot-2025-09-11-at-19.46.24-1536x452.png 1536w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/Screenshot-2025-09-11-at-19.46.24-18x5.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/Screenshot-2025-09-11-at-19.46.24-300x88.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/Screenshot-2025-09-11-at-19.46.24-248x73.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/Screenshot-2025-09-11-at-19.46.24.png 1300w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Instead of chasing cold leads, you\u2019ll spot warm conversations already in motion \u2013 and step in at the perfect moment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-4-spot-trouble-early\">Tip 4: Spot trouble early<\/h3>\n\n\n\n<p>Now this one is about putting out fires. Or better yet \u2013 spotting the smoke before there\u2019s any flame.<\/p>\n\n\n\n<p>A frustrated LinkedIn post. A bad review gathering likes. A blog calling out poor service.<\/p>\n\n\n\n<p>These things can spiral. Fast. And if you miss them? Damage control gets a lot harder.<\/p>\n\n\n\n<p>With the right alerts, you can react in real time. Apologize. Explain. Make it right.<\/p>\n\n\n\n<p>The sooner you respond, the more trust you save.<\/p>\n\n\n\n<p>Negative buzz isn\u2019t the end of the world \u2013 unless you ignore it.<\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>Brand24 helps you catch the first signs of trouble before they grow. With Storm Alerts, you\u2019ll get notified the moment mentions suddenly spike \u2013 often the earliest warning that a negative situation is building.<\/p>\n\n\n\n<p>Here\u2019s how it works in practice:<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e47b5&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e47b5\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"876\" height=\"484\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/storm-alerts.png\" alt=\"\" class=\"wp-image-177120\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/storm-alerts.png 876w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/storm-alerts-18x10.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/storm-alerts-300x166.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/storm-alerts-248x137.png 248w\" sizes=\"auto, (max-width: 876px) 100vw, 876px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Set Storm Alerts<\/strong> \u2013 get e-mail alerts when mentions jump by 200%, 300%, or any number you choose, so you\u2019re always aware when conversations start heating up.<br><\/li>\n\n\n\n<li><strong>Filter for negative sentiment<\/strong> \u2013 cut through the clutter and zero in on posts that could damage your reputation, instead of getting lost in every casual mention.<br><\/li>\n\n\n\n<li><strong>Stay mobile<\/strong> \u2013 with the Brand24 app, notifications go straight to your phone, so you can react quickly even when you\u2019re away from your desk.<\/li>\n<\/ul>\n\n\n\n<p>This way, you don\u2019t just see the problem \u2013 you spot it early, focus on what matters, and respond before it gets out of hand.<\/p>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Avoid a PR crisis with media monitoring!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=142\" style=\"border-radius:6px;background-color:#778ced\">Start Trial!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-5-ride-the-ai-wave-or-sink\">Tip 5: Ride the AI wave or sink<\/h3>\n\n\n\n<p>Still avoiding AI because it feels risky, unreliable, or <em>not your style<\/em>?<\/p>\n\n\n\n<p>Let\u2019s be real \u2013 that mindset is holding you back (my boss told me so during last 1:1 \ud83d\ude05).<\/p>\n\n\n\n<p>Other brands are already using it to move faster, work smarter, and make better decisions. Why let them leave you in the dust?<\/p>\n\n\n\n<p>If your everyday tools offer AI features \u2013 use them. You\u2019ll get the same insights (or better!) as doing it manually, just in a fraction of the time.<\/p>\n\n\n\n<p>And no, we\u2019re not saying you should turn your brain off and let robots take over.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Let AI do the grunt work so you\u2019ve got more brainpower left for the creative, human stuff.<\/p>\n\n\n\n<p><br>In a recent conversation, Szymon Szymanski, Chief Growth Officer at XTB, told me how much he values the AI features in Brand24. With the sheer volume of data they handle, AI helps his team uncover insights much faster &#8211; saving time and boosting the impact of their work.<\/p>\n\n\n\n<p><a href=\"https:\/\/brand24.com\/case-study\/xtb\/\">Read full case study &gt;<\/a><\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>\u200b\u200bBrand24\u2019s AI tools are built to take care of the manual, repetitive work and turn it into clear insights you can act on.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/brand24.com\/brand-assistant\/\"><strong>AI Brand Assistant<\/strong><\/a> \u2013 works like a built-in chat. Ask questions about your project (\u201cWhat\u2019s the biggest theme this week?\u201d or \u201cWhich mentions got the most engagement?\u201d), and it gives you direct, helpful answers.<br>Below you can see one of the chats \u2014 simple answers and insightful charts, right at your fingertips.<img decoding=\"async\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/ai-brand-assistant-1140x767.png\" alt=\"\"><br><\/li>\n\n\n\n<li><a href=\"https:\/\/brand24.com\/ai-insights\/\"><strong>AI Insights<\/strong><\/a> \u2013 scans all your mentions and pulls out the key trends, shifts in sentiment, and takeaways you might otherwise miss.<br><\/li>\n\n\n\n<li><strong>Topic Analysis<\/strong> \u2013 groups thousands of mentions into themes, so you can instantly see what people are talking about without scrolling through every single post.<br><\/li>\n\n\n\n<li><strong>AI Events<\/strong> \u2013 detects sudden changes, like a spike in attention or a new issue bubbling up, and explains what caused it.<\/li>\n<\/ul>\n\n\n\n<p>Together, these tools help you move faster, stay ahead of changes, and make smarter decisions without drowning in data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-6-features-dont-sell-solutions-do\"><strong>Tip 6: Features don\u2019t sell. Solutions do.<\/strong><\/h3>\n\n\n\n<p>It\u2019s natural to want to talk about your product\u2019s features \u2013 you know how much work went into it.<\/p>\n\n\n\n<p>But customers don\u2019t care about features. They care about solving their problems.<\/p>\n\n\n\n<p>People are emotion-driven. They\u2019re not looking for \u201ca dashboard with customizable widgets\u201d \u2013 they want to track results without feeling overwhelmed.<\/p>\n\n\n\n<p>They don\u2019t want \u201cAI-powered alerts\u201d \u2013 they want to catch bad press before it goes viral.<\/p>\n\n\n\n<p>So when you monitor conversations, look deeper than the words. Ask yourself: <em>What does this person actually need? What pain are they expressing \u2013 even if they don\u2019t say it directly?<\/em><\/p>\n\n\n\n<p>Speak to that. Solve that.<\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>Brand24 makes it easier to focus on real problems instead of just listing features.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tagging<\/strong> \u2013 label mentions by what they really mean, like <em>\u201cprospect,\u201d \u201cfeature request,\u201d<\/em> or <em>\u201csupport issue.\u201d<\/em> This helps you spot patterns in what people actually need.<br><\/li>\n\n\n\n<li><strong>Topic Analysis<\/strong> \u2013 groups mentions into themes, so you see the bigger story behind individual posts. Instead of reacting to one-off complaints, you\u2019ll uncover the recurring challenges your audience faces.<br><\/li>\n\n\n\n<li><strong>Reporting<\/strong> \u2013 turns these insights into plain-language summaries and visuals you can share with your team. Highlight the main problems people talk about and show how your solution fits.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-7-find-influencers-the-right-ones\">Tip 7: Find Influencers, the right ones<\/h3>\n\n\n\n<p>By tracking conversations in your industry, you can spot people who are already active in your niche, creating content, sharing opinions, and sparking engagement around topics that matter to your audience.<\/p>\n\n\n\n<p>That\u2019s how you find influencers who are relevant \u2013 not just popular.<\/p>\n\n\n\n<p>And here\u2019s the real win: if they\u2019re already talking about your space, their audience probably cares about it too. That makes the collaboration feel natural, not forced.<\/p>\n\n\n\n<p>Media monitoring helps you go beyond the follower count and focus on credibility, context, and connection \u2013 which is exactly what you want.<\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>With Brand24, you don\u2019t have to guess who the authentic influencers in your space are \u2013 the platform points them out for you.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Influencers Tab<\/strong> \u2013 highlights the most active profiles in conversations around your keywords. At a glance, you can see their <strong>Influence Score<\/strong>, follower count, sources of mentions, and other key details.<br><\/li>\n\n\n\n<li><strong>Analysis Tab<\/strong> \u2013 breaks down the top public profiles and the most popular mentions, with metrics like <strong>Influencer Score<\/strong>, follower numbers, and <a href=\"https:\/\/brand24.com\/blog\/how-to-measure-the-share-of-voice\/\" target=\"_blank\" rel=\"noopener\" title=\"Share of Voice\">Share of Voice<\/a> to show who really drives conversations. <\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e574b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e574b\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"652\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2025\/09\/Analysis-Tab-1140x652.png\" alt=\"\" class=\"wp-image-177177\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2025\/09\/Analysis-Tab-1140x652.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/09\/Analysis-Tab-1536x879.png 1536w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/09\/Analysis-Tab-2048x1172.png 2048w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/09\/Analysis-Tab-18x10.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/09\/Analysis-Tab-300x172.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/09\/Analysis-Tab-248x142.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2025\/09\/Analysis-Tab.png 1300w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Screenshot of the Analysis tab in Brand24, showcasing key metrics for the Nissan Leaf project.<\/figcaption><\/figure>\n\n\n\n<p>The result? You discover partners who are already part of your industry, connect with the right audience, and make collaboration feel natural.<\/p>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Find the right influencers!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=142\" style=\"border-radius:6px;background-color:#778ced\">Start Trial!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-8-identify-community-builders\">Tip 8: Identify community builders<\/h3>\n\n\n\n<p>Influencers are great \u2013 but don\u2019t stop there.<\/p>\n\n\n\n<p>Some of the most valuable voices in your industry aren\u2019t the ones with huge followings or polished partnerships. They\u2019re the ones starting conversations, answering questions, and building real communities around topics that matter to your audience.<\/p>\n\n\n\n<p>These might be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A passionate Reddit user consistently helping others in your niche<\/li>\n\n\n\n<li>A LinkedIn creator who sparks meaningful discussions in the comments<\/li>\n\n\n\n<li>A microblogger who keeps popping up in your keyword alerts<\/li>\n<\/ul>\n\n\n\n<p>Media monitoring helps you spot these community builders \u2013 the everyday experts your audience already trusts. Engaging with them or bringing them into your orbit feels authentic\u2026 because it is.<\/p>\n\n\n\n<p>These people aren\u2019t just talking. They\u2019re connecting. And that\u2019s powerful.<\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>Brand24 makes it easy to spot not just the big influencers, but also the everyday community builders who keep conversations alive.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Influencers Tab<\/strong> \u2013 shows profiles ranked by activity around your keywords, including where they post and how often they join in.<br><\/li>\n\n\n\n<li><strong>Share of Voice<\/strong> \u2013 highlights who consistently contributes to the conversation, even if they don\u2019t have the biggest follower count. <br>Below you can see a list of top influencers for the Nissan Leaf project, along with all the metrics you need to evaluate potential collaborations.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e6429&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e6429\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"583\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/influencers-tab-1140x583.png\" alt=\"\" class=\"wp-image-177123\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/influencers-tab-1140x583.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/influencers-tab-1536x786.png 1536w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/influencers-tab-2048x1048.png 2048w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/influencers-tab-18x9.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/influencers-tab-300x153.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/influencers-tab-248x127.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/influencers-tab.png 1300w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>So instead of only finding people with broad reach, you\u2019ll uncover the connectors, the helpful voices, and the community builders your audience already trusts.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-9-know-your-customers-better-than-they-know-themselves\">Tip 9: Know your customers better than they know themselves<\/h3>\n\n\n\n<p>People don\u2019t always tell you what they want \u2013 but they <em>do<\/em> leave clues.<\/p>\n\n\n\n<p>By monitoring what your audience says online \u2013 where they post, what language they use, when they\u2019re most active, and what problems they talk about \u2013 you start to see patterns they might not even notice themselves.<\/p>\n\n\n\n<p>Are they venting about a recurring issue? Searching for alternatives? Asking for features you already offer?<\/p>\n\n\n\n<p>Media monitoring helps you step into their world, uncover real needs, and improve your messaging, product, or service to meet them <em>before they ask<\/em>.<\/p>\n\n\n\n<p>Because the best kind of customer experience?<\/p>\n\n\n\n<p>The one that feels like you read their mind.<\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>Brand24 doesn\u2019t just show you what people are saying \u2013 it helps you see the bigger picture.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Analysis Tab<\/strong> \u2013 spot patterns in conversations around your brand or industry, like which topics come up most often and how much attention they get.<br><\/li>\n\n\n\n<li><strong>Hot Hours (Lab24)<\/strong> \u2013 learn when your audience is most active online, so you know the best times to jump in and connect.<br><\/li>\n\n\n\n<li><strong>Geolocation (Lab24)<\/strong> \u2013 see where your mentions are coming from, so you can identify regions that are most engaged or facing specific issues. <br>Below you can see the Geolocation for the Nissan Leaf project, highlighting the countries with the biggest reach. This gives you a clearer view of which regions to target.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e6e07&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e6e07\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"594\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/geo-analysis-1140x594.png\" alt=\"\" class=\"wp-image-177124\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/geo-analysis-1140x594.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/geo-analysis-1536x801.png 1536w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/geo-analysis-2048x1068.png 2048w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/geo-analysis-18x9.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/geo-analysis-300x156.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/geo-analysis-248x129.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/geo-analysis.png 1300w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Together, these tools give you a clearer view of not just what\u2019s being said, but where, when, and by whom \u2013 helping you respond in the most relevant way.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-10-be-where-your-customers-are\">Tip 10: Be where your customers are<\/h3>\n\n\n\n<p>&#8230; not where you think they are.&nbsp;<\/p>\n\n\n\n<p>You might be investing time and budget into Facebook\u2026<\/p>\n\n\n\n<p>But what if most of the buzz around your brand is actually happening on LinkedIn or X?<\/p>\n\n\n\n<p>Media monitoring shows you where conversations are really happening \u2013 not just where you <em>hope<\/em> they are.<\/p>\n\n\n\n<p>It helps you discover which platforms your audience prefers, where they ask questions, share opinions, or vent frustrations \u2013 so you can show up in the right place with the right message.<\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>Think your customers live on Facebook? Brand24 might show you otherwise.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Analysis Tab<\/strong> \u2013 reveals the <em>Most Active Sites<\/em> for your mentions, so you can instantly see where conversations are happening \u2013 whether that\u2019s LinkedIn, X, or even niche forums.<br><\/li>\n\n\n\n<li><strong>Sources Tab<\/strong> \u2013 breaks down every mention by channel, showing you how much comes from blogs, news outlets, or social media.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e77ac&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e77ac\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"616\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/sources-tab-1140x616.png\" alt=\"\" class=\"wp-image-177125\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/sources-tab-1140x616.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/sources-tab-1536x830.png 1536w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/sources-tab-2048x1107.png 2048w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/sources-tab-18x10.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/sources-tab-300x162.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/sources-tab-248x134.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/sources-tab.png 1300w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\"><br>Screenshot of the Sources tab for the Nissan Leaf project, showing which channels generate the most mentions.<\/figcaption><\/figure>\n\n\n\n<p>Instead of guessing, you\u2019ll know exactly which platforms matter most and where to focus your time and resources \u2013 meeting your customers where they already spend theirs.<\/p>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Track your audience activities!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=142\" style=\"border-radius:6px;background-color:#778ced\">Start Trial!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-11-find-your-niche-and-own-it\">Tip 11: Find your niche (and own it)<\/h3>\n\n\n\n<p>Not all mentions are created equal. If you\u2019re only tracking broad, generic keywords like \u201ctech,\u201d \u201cfashion,\u201d or \u201cmarketing,\u201d you\u2019ll get flooded with noise \u2013 and miss the real gems.<\/p>\n\n\n\n<p>Media monitoring becomes way more powerful when you narrow your focus.<\/p>\n\n\n\n<p>Start by identifying the specific conversations your ideal customers are part of.<\/p>\n\n\n\n<p>Think beyond your brand name and general industry terms. Instead, monitor:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Niche product categories (e.g., \u201cno-code tools,\u201d \u201cvegan skincare,\u201d \u201cpodcast analytics\u201d)<\/li>\n\n\n\n<li>Customer pain points (e.g, \u201ctool for tracking brand mentions,\u201d \u201chow to spot negative PR fast\u201d)<\/li>\n\n\n\n<li>Job titles or roles (e.g., \u201cfreelance social media manager,\u201d \u201cB2B growth marketer\u201d)<\/li>\n\n\n\n<li>Emerging communities and hashtags that reflect your niche (e.g. #indiehacker, #cleanbeauty, #PRnightmare)<\/li>\n<\/ul>\n\n\n\n<p>These focused insights help you spot relevant trends, identify micro-influencers, and craft messaging that speaks directly to those who care.<\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>Finding your niche means going deeper than broad keywords \u2013 and that\u2019s where Brand24 shines.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Topic Analysis<\/strong> \u2013 groups all mentions around your keywords into clear themes, so you can see which conversations truly matter to your target audience.<br><\/li>\n\n\n\n<li><strong>Trending Hashtags<\/strong> \u2013 highlights the tags gaining traction in your niche. Whether it\u2019s #indiehacker, #cleanbeauty, or #PRnightmare, you\u2019ll see which communities are growing and where to join in.<br><\/li>\n\n\n\n<li><strong>Word Cloud<\/strong> \u2013 gives you a quick visual of the most common phrases people use alongside your keywords. It\u2019s an easy way to spot recurring pain points, product categories, or job roles without scrolling through endless posts.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e8416&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e8416\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"844\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/cloud-of-words-1140x844.png\" alt=\"\" class=\"wp-image-177126\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/cloud-of-words-1140x844.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/cloud-of-words-16x12.png 16w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/cloud-of-words-300x222.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/cloud-of-words-215x159.png 215w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/cloud-of-words.png 1292w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\"><br>Context of discussion for the Nissan Leaf project \u2014 the bigger the word, the more it was mentioned. Sentiment is shown through colors.<\/figcaption><\/figure>\n\n\n\n<p>Together, these tools help you cut through the noise, focus on the right conversations, and build a stronger presence in the space that matters most.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-12-track-campaigns-and-pivot-fast\">Tip 12: Track Campaigns (and Pivot Fast)<\/h3>\n\n\n\n<p>You launched a campaign. The creative\u2019s out. The posts are live. Now what?<\/p>\n\n\n\n<p>Monitor it in real time.<\/p>\n\n\n\n<p>With media monitoring, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>See who\u2019s talking about your campaign (and where)<\/li>\n\n\n\n<li>Measure how it\u2019s being received (positive buzz or\u2026 not so much)<\/li>\n\n\n\n<li>Compare different campaigns<\/li>\n\n\n\n<li>Catch unexpected mentions, reactions, or misunderstandings<\/li>\n\n\n\n<li>Track key hashtags, slogans, or product names tied to the campaign<\/li>\n<\/ul>\n\n\n\n<p>If something\u2019s not landing, you don\u2019t have to wait until it\u2019s over to fix it.<\/p>\n\n\n\n<p>Pivot mid-campaign \u2013 tweak the messaging, shift the channel focus, or jump in to clarify a misunderstood point.<\/p>\n\n\n\n<p>When I asked Catarina Mendes, Digital PR Specialist at Hostinger, about her routine, she said Brand24 is one of the first tools she opens each morning. It helps her stay on top of new mentions, measure coverage from recent campaigns, and even spot backlink opportunities. During active PR pushes, it becomes her go-to for tracking impact and results. <a href=\"https:\/\/brand24.com\/case-study\/hostinger\/\">Read full case study ><\/a><\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>When your campaign goes live, Brand24 gives you the tools to track it from every angle:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mentions Tab<\/strong> \u2013 shows conversations in real time, so you can see who\u2019s talking about your campaign, what they\u2019re saying, and on which channels.<br><\/li>\n\n\n\n<li><strong>Analysis Tab<\/strong> \u2013 adds context with metrics like overall reach, engagement, and the performance of your key hashtags or slogans.<br><\/li>\n\n\n\n<li><strong>Sentiment Analysis<\/strong> \u2013 breaks down mentions into positive, negative, and neutral, helping you instantly understand the mood around your creative.<br><\/li>\n\n\n\n<li><strong>Comparison Tab<\/strong> \u2013 lets you line up different campaigns side by side, so you know which ideas are sparking the most conversation and which might need a mid-flight adjustment.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e9136&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e9136\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"649\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/comparison-tab-1140x649.png\" alt=\"\" class=\"wp-image-177127\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/comparison-tab-1140x649.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/comparison-tab-1536x875.png 1536w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/comparison-tab-2048x1167.png 2048w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/comparison-tab-18x10.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/comparison-tab-300x171.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/comparison-tab-248x141.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/comparison-tab.png 1300w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\"><br>The Comparison tab highlights key metrics across projects, making it easy to see which brand is excelling in each area.<\/figcaption><\/figure>\n\n\n\n<p>If something\u2019s not landing, you don\u2019t have to wait until it\u2019s over \u2013 you can pivot fast and keep momentum going.<\/p>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"background-color:#f9f9f9\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-medium-font-size\">Track campaigns in real-time!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-20be11b6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button custom-text-hover-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button google-hidden-link\" data-href=\"https:\/\/app.brand24.com\/user\/register-account\/?custom_form=142\" style=\"border-radius:6px;background-color:#778ced\">Start Trial!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-13-make-reporting-less-of-a-chore\">Tip 13: Make reporting less of a chore<\/h3>\n\n\n\n<p>You\u2019ve gathered tons of insights \u2013 now it\u2019s time to share them.<\/p>\n\n\n\n<p>But let\u2019s be honest: building reports isn\u2019t exactly everyone\u2019s favorite part of the job.<\/p>\n\n\n\n<p>That\u2019s where media monitoring tools (hi \ud83d\udc4b) make a real difference.<\/p>\n\n\n\n<p>Instead of manually compiling screenshots, mentions, and data, let your tool do the heavy lifting. Generate ready-to-share reports that highlight:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Volume and reach of mentions<\/li>\n\n\n\n<li>Key sources and platforms<\/li>\n\n\n\n<li>Sentiment breakdowns<\/li>\n\n\n\n<li>Influencers or top authors<\/li>\n\n\n\n<li>Most engaging or viral mentions<\/li>\n<\/ul>\n\n\n\n<p>Use these reports to keep your team, boss, or client informed and to show the real impact of your PR, marketing, or customer care efforts.<\/p>\n\n\n\n<p>Good reporting isn\u2019t about making it pretty. It\u2019s about making it easy, consistent, and actionable.<\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>Reporting doesn\u2019t have to be the part of the job you dread. With Brand24, all the data you\u2019ve collected \u2013 mentions, reach, sentiment, influencers \u2013 can be turned into reports in just a few clicks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>PDF export<\/strong> \u2013 generate a clear, detailed report with all the key numbers laid out for easy reference.<br><\/li>\n\n\n\n<li><strong>PPTX export<\/strong> \u2013 get ready-made slides with charts and visuals, so you can walk into a meeting prepared without building a deck from scratch.<br><\/li>\n\n\n\n<li><strong>QuickShare<\/strong> \u2013 create a simple link you can send straight to your team or client when you need to update them fast.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380e9e63&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380e9e63\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"711\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/quickshare-report-1140x711.png\" alt=\"\" class=\"wp-image-177128\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/quickshare-report-1140x711.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/quickshare-report-1536x958.png 1536w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/quickshare-report-2048x1277.png 2048w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/quickshare-report-18x12.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/quickshare-report-300x187.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/quickshare-report-248x155.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/quickshare-report.png 1300w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Screenshot of the QuickShare report for the Nissan Leaf project, featuring an AI Summary and all key data for fast, insightful reporting.<\/figcaption><\/figure>\n\n\n\n<p><a href=\"https:\/\/app.brand24.com\/report\/generator\/?prid=ad8de53f-b55f-4cb2-bf90-2b8c9814dc46\" target=\"_blank\" rel=\"noopener\" title=\"View full report &gt;\">View full report &gt;<\/a><\/p>\n\n\n\n<p>Instead of spending hours formatting, you\u2019ll have reports that are quick to share, easy to understand, and ready to prove your impact.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tip-14-share-the-love-internally-too\">Tip 14: Share the love internally, too<\/h3>\n\n\n\n<p>Media monitoring isn\u2019t just about tracking what the world thinks of your brand \u2013 it\u2019s also a great way to boost your team from the inside.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Did a customer shout out your support team on X?<\/li>\n\n\n\n<li>Did someone mention your CEO in a podcast?<\/li>\n\n\n\n<li>Did your product get a little love in a blog post you didn\u2019t even pitch?<\/li>\n<\/ul>\n\n\n\n<p>Share it internally. Celebrate it.<\/p>\n\n\n\n<p>These small wins build morale, recognize hard work, and keep everyone connected to the bigger picture.<\/p>\n\n\n\n<p>I\u2019ve seen this play out in real life. A customer once gave our support team a shout-out on X, and when I passed it along, the team lit up &#8211; they felt seen and appreciated. <\/p>\n\n\n\n<p>Another time, I spotted a blog post that mentioned our product in a \u201ctop tools\u201d roundup, and sharing it gave everyone a boost of motivation.<\/p>\n\n\n\n<p>You can also use monitoring insights to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Show product teams what people <em>actually<\/em> love (or struggle with)<\/li>\n\n\n\n<li>Help customer support spot recurring issues faster<\/li>\n\n\n\n<li>Give your social or PR teams proof that their work is landing<\/li>\n<\/ul>\n\n\n\n<p>Because sometimes, the best way to fuel your team\u2026 is to show them what the world is already saying.<\/p>\n\n\n\n<p><strong>How Brand24 can help<\/strong><\/p>\n\n\n\n<p>With Brand24, you can automatically push positive mentions straight into the tools your team already uses, like Slack or Microsoft Teams.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d73380ea8fa&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d73380ea8fa\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"656\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/slack-integration-1140x656.png\" alt=\"\" class=\"wp-image-177129\" srcset=\"https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/slack-integration-1140x656.png 1140w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/slack-integration-1536x883.png 1536w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/slack-integration-18x10.png 18w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/slack-integration-300x173.png 300w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/slack-integration-248x143.png 248w, https:\/\/brand24.com\/blog\/app\/uploads\/2019\/10\/slack-integration.png 1300w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>That means when a customer praises your support team on X, or a blogger highlights your product, the win shows up right in your team\u2019s chat. No copy-pasting, no delay \u2013 just instant recognition where everyone can see it.<\/p>\n\n\n\n<p>These notifications don\u2019t just keep people informed. They build morale, highlight real customer feedback, and help every team \u2013 from support to product to PR \u2013 feel connected to the impact of their work.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here are 14 daily media monitoring tips that will make your media monitoring much more effective. <\/p>\n","protected":false},"author":78,"featured_media":177045,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4136],"tags":[3975,1522,34],"class_list":["post-177135","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-strategy","tag-daily-media-monitoring","tag-media-monitoring","tag-social-listening"],"acf":[],"aioseo_notices":[],"cf_author_first_name":"Waleria","cf_author_last_name":"P\u0105gowska","_links":{"self":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts\/177135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/users\/78"}],"replies":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/comments?post=177135"}],"version-history":[{"count":11,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts\/177135\/revisions"}],"predecessor-version":[{"id":177180,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/posts\/177135\/revisions\/177180"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/media\/177045"}],"wp:attachment":[{"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/media?parent=177135"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/categories?post=177135"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brand24.com\/blog\/wp-json\/wp\/v2\/tags?post=177135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}