{"id":65666,"date":"2026-10-14T13:48:28","date_gmt":"2026-10-14T13:48:28","guid":{"rendered":"https:\/\/brand24.com\/?page_id=65666"},"modified":"2026-10-14T13:48:30","modified_gmt":"2026-10-14T13:48:30","slug":"subcontratados","status":"publish","type":"page","link":"https:\/\/brand24.com\/pt\/legal\/sub-processors\/","title":{"rendered":"Subcontratados"},"content":{"rendered":"<style>.rd-h1 {\n  line-height: 109%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-1);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h2 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-2);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h3 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-3);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h4 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: 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has-text-align-center\"><strong>Subcontratados \u2014 Brand24<\/strong><\/h1>\n\n\n<style>.rd-h1 {\n  line-height: 109%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-1);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h2 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-2);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h3 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-3);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h4 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-4);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h5 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-5);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h6 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-6);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-paragraph-20 {\n  font-size: clamp(16px, 14px + 0.625vw, 20px);\n  font-weight: 500;\n  line-height: 140%;\n}\n\n.rd-paragraph-18 {\n  font-size: clamp(16px, 14px + 0.625vw, 18px);\n  font-weight: 400;\n  line-height: 140%;\n}\n\n\/* Text Elements *\/\np.is-style-rd-paragraph-20 {\n  font-size: clamp(16px, 14px + 0.625vw, 20px);\n  font-weight: 500;\n  line-height: 140%;\n}\np.is-style-rd-paragraph-18 {\n  font-size: clamp(16px, 14px + 0.625vw, 18px);\n  font-weight: 400;\n  line-height: 140%;\n}\np.is-style-ornament {\n  font-size: 1.125rem;\n  line-height: 1.75rem;\n  background-color: var(--wp--preset--color--light-background);\n  padding: 0.625rem 1.75rem;\n  border-radius: 1.4375rem;\n  color: var(--wp--preset--color--black);\n  display: inline-flex;\n  font-weight: 500;\n}<\/style>\n<p class=\"has-text-align-center wp-block-paragraph\">\u00daltima atualiza\u00e7\u00e3o: 13\/10\/2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Brand24 Global Inc. (\u201cBrand24\u201d, \u201cn\u00f3s\u201d, \u201cnos\u201d ou \u201cnosso\u201d) utiliza prestadores de servi\u00e7os terceirizados (subcontratados) para fornecer e manter nossos Servi\u00e7os. A lista a seguir identifica as entidades \u00e0s quais a Brand24 confia o tratamento de dados pessoais, de acordo com o Artigo 28 do Regulamento (UE) 2016\/679 (RGPD).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Altera\u00e7\u00f5es nesta lista de subprocessadores ser\u00e3o publicadas nesta p\u00e1gina. No caso de altera\u00e7\u00f5es significativas, os usu\u00e1rios ser\u00e3o notificados de acordo com nossa <a href=\"https:\/\/brand24.com\/pt\/legal\/politica-de-privacidade\/\">Pol\u00edtica de privacidade<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O per\u00edodo de tratamento de dados \u00e9 o per\u00edodo durante o qual a Brand24 presta o servi\u00e7o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Infraestrutura Central de Processamento<\/strong><\/p>\n\n\n<style>.rd-h1 {\n  line-height: 109%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-1);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h2 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-2);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h3 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-3);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h4 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-4);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h5 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-5);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-h6 {\n  line-height: 120%;\n  font-weight: 700;\n  font-size: var(--wp--preset--font-size--size-h-6);\n  letter-spacing: -0.4px;\n  color: var(--wp--preset--color--black);\n}\n\n.rd-paragraph-20 {\n  font-size: clamp(16px, 14px + 0.625vw, 20px);\n  font-weight: 500;\n  line-height: 140%;\n}\n\n.rd-paragraph-18 {\n  font-size: clamp(16px, 14px + 0.625vw, 18px);\n  font-weight: 400;\n  line-height: 140%;\n}\n\n.wp-block-table.is-style-workflow {\n  margin: 0 0 2.25rem;\n  overflow-x: auto;\n  border: 1px solid #C8C8C8;\n  border-top: none;\n}\n.wp-block-table.is-style-workflow thead {\n  border-bottom: none;\n}\n.wp-block-table.is-style-workflow table {\n  width: 100%;\n  border-collapse: collapse;\n  font-size: 0.84375rem;\n}\n.wp-block-table.is-style-workflow thead th {\n  padding: 0.75rem 1.125rem;\n  background: #E0E0E0;\n  border: none;\n  border-bottom: 1px solid #C8C8C8;\n  font-size: 0.6875rem;\n  font-weight: 700;\n  letter-spacing: 0.07em;\n  text-transform: uppercase;\n  text-align: left;\n  color: #111111;\n}\n.wp-block-table.is-style-workflow tbody td {\n  padding: 0.8125rem 1.125rem;\n  border: none;\n  border-bottom: 1px solid #C8C8C8;\n  color: #111111;\n}\n.wp-block-table.is-style-workflow tbody tr:last-child td {\n  border-bottom: none;\n}\n.wp-block-table.is-style-workflow tbody tr:hover td {\n  background: #E0E0E0;\n}<\/style>\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Entidade<\/th><th>Endere\u00e7o registrado<\/th><th>Pa\u00eds de processamento<\/th><th>Finalidade do tratamento de dados<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/brand24.pl\/polityka-prywatnosci\/\">Brand24 S.A.<\/a><\/td><td>Rua Powsta\u0144c\u00f3w \u015al\u0105skich, 9, 53-332 Wroc\u0142aw, Pol\u00f4nia (KRS: 0000395367)<\/td><td>UE (Pol\u00f4nia)<\/td><td>Subprestador de servi\u00e7os principal \u2014 infraestrutura b\u00e1sica, opera\u00e7\u00f5es t\u00e9cnicas, armazenamento de dados, desenvolvimento e servi\u00e7os de suporte ao cliente em nome da Brand24 Global Inc.<\/td><\/tr><tr><td><a href=\"https:\/\/www.iq.pl\/polityka-prywatnosci\">IQ PL Sp. z o.o.<\/a><\/td><td>Rua Geodet\u00f3w, 16, Gda\u0144sk, Pol\u00f4nia<\/td><td>UE (Pol\u00f4nia)<\/td><td>Centro de dados \u2014 hospedagem e armazenamento de dados<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prestadores de servi\u00e7os de Intelig\u00eancia Artificial (IA)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Brand24 utiliza uma combina\u00e7\u00e3o de modelos personalizados propriet\u00e1rios e modelos de c\u00f3digo aberto hospedados na pr\u00f3pria infraestrutura da Brand24, bem como modelos de IA de terceiros acessados por meio de API. A lista abaixo inclui apenas os provedores externos de IA para os quais a Brand24 transfere dados para processamento, nos termos do Artigo 28 do RGPD. Os modelos que operam na infraestrutura pr\u00f3pria da Brand24 n\u00e3o exigem a transfer\u00eancia de dados a terceiros e, portanto, n\u00e3o s\u00e3o listados como subcontratados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para conhecer os termos detalhados que regem o uso dos recursos de IA, consulte nosso <a href=\"https:\/\/brand24.com\/pt\/legal\/termos-de-ia\/\">Termos de IA<\/a>. O Brand24 n\u00e3o utiliza seus dados para treinar modelos p\u00fablicos de IA de terceiros.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Entidade<\/th><th>Endere\u00e7o registrado<\/th><th>Pa\u00eds de processamento<\/th><th>Finalidade do tratamento de dados<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/openai.com\/pl-PL\/policies\/eu-privacy-policy\/\">OpenAI, LLC<\/a><\/td><td>3180 18th Street, S\u00e3o Francisco, CA 94110, EUA<\/td><td>EUA<\/td><td>Processamento de dados de texto para recursos baseados em IA (an\u00e1lise de sentimento, resumos, recomenda\u00e7\u00f5es) e opera\u00e7\u00f5es internas de atendimento ao cliente assistidas por IA<\/td><\/tr><tr><td><a href=\"https:\/\/cloud.google.com\/terms\/cloud-privacy-notice\">Google LLC (Vertex AI \/ Gemini)<\/a><\/td><td>1600 Amphitheatre Parkway, Mountain View, CA 94043, EUA<\/td><td>EUA \/ UE<\/td><td>Processamento de dados de texto para recursos baseados em IA (an\u00e1lise de sentimento, resumos, recomenda\u00e7\u00f5es) e opera\u00e7\u00f5es internas de atendimento ao cliente assistidas por IA<\/td><\/tr><tr><td><a href=\"https:\/\/www.anthropic.com\/legal\/privacy\">Anthropic, PBC<\/a><\/td><td>548 Market Street, PMB 90375, S\u00e3o Francisco, CA 94104, EUA<\/td><td>EUA<\/td><td>Processamento de dados de texto para recursos baseados em IA (an\u00e1lise de sentimento, resumos, recomenda\u00e7\u00f5es) e opera\u00e7\u00f5es internas de atendimento ao cliente assistidas por IA<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Comunica\u00e7\u00e3o e Atendimento ao Cliente<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Entidade<\/th><th>Endere\u00e7o registrado<\/th><th>Pa\u00eds de processamento<\/th><th>Finalidade do tratamento de dados<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/www.intercom.com\/legal\/privacy\">Intercom, Inc.<\/a><\/td><td>3\u00ba andar, Stephens Ct., 18-21 St. Stephen\u2019s Green, Dublin 2, Irlanda<\/td><td>UE (Irlanda)<\/td><td>Chat online e comunica\u00e7\u00e3o com o cliente<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Marketing e Comunica\u00e7\u00e3o por E-mail<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Entidade<\/th><th>Endere\u00e7o registrado<\/th><th>Pa\u00eds de processamento<\/th><th>Finalidade do tratamento de dados<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/www.intercom.com\/legal\/privacy\">Postmark (ActiveCampaign, LLC)<\/a><\/td><td>1 N Dearborn St, Chicago, IL 60602, EUA<\/td><td>EUA<\/td><td>Entrega de e-mails transacionais<\/td><\/tr><tr><td><a href=\"https:\/\/www.getresponse.com\/legal\/privacy\">GetResponse S.A.<\/a><\/td><td>Rua Arko\u0144ska, 6\/A3, 80-387 Gda\u0144sk, Pol\u00f4nia<\/td><td>UE (Pol\u00f4nia)<\/td><td>Comunica\u00e7\u00f5es de marketing e boletins informativos<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pagamentos e faturamento<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Entidade<\/th><th>Endere\u00e7o registrado<\/th><th>Pa\u00eds de processamento<\/th><th>Finalidade do tratamento de dados<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/stripe.com\/en-pl\/privacy\">Stripe, Inc.<\/a><\/td><td>185 Berry St #550, S\u00e3o Francisco, CA 94107, EUA<\/td><td>EUA \/ UE (Irlanda)<\/td><td>Processamento de pagamentos online<\/td><\/tr><tr><td><a href=\"https:\/\/recurly.com\/legal\/privacy\/\">Recurly, Inc.<\/a><\/td><td>Rua Alabama, 400, Su\u00edte 202, S\u00e3o Francisco, CA 94110, EUA<\/td><td>EUA<\/td><td>Faturamento de assinaturas e gest\u00e3o de pagamentos<\/td><\/tr><tr><td><a href=\"https:\/\/www.paypal.com\/us\/legalhub\/paypal\/privacy-full\">PayPal Holdings, Inc.<\/a><\/td><td>2211 N 1st Street, San Jose, CA 95131, EUA<\/td><td>EUA \/ UE<\/td><td>Processamento de pagamentos online<\/td><\/tr><tr><td><a href=\"https:\/\/privacy.worldpay.com\/policies\/en\">Worldpay, LLC<\/a><\/td><td>8500 Governors Hill Drive, Munic\u00edpio de Symmes, OH 45249, EUA<\/td><td>EUA \/ UE<\/td><td>Processamento de pagamentos online<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ferramentas internas e administra\u00e7\u00e3o<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Entidade<\/th><th>Endere\u00e7o registrado<\/th><th>Pa\u00eds de processamento<\/th><th>Finalidade do tratamento de dados<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/cloud.google.com\/terms\/cloud-privacy-notice\">Google LLC (Google Workspace)<\/a><\/td><td>1600 Amphitheatre Parkway, Mountain View, CA 94043, EUA<\/td><td>EUA \/ UE (Irlanda)<\/td><td>E-mail corporativo, documentos e ferramentas de colabora\u00e7\u00e3o<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Afiliados<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Brand24 Global Inc.<\/strong>. e <strong>Brand24 S.A.<\/strong>. s\u00e3o empresas afiliadas. A seguir, apresentamos uma descri\u00e7\u00e3o de suas respectivas fun\u00e7\u00f5es no tratamento de dados pessoais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Brand24 Global Inc. 121 Executive Circle, Daytona Beach, FL 32114, EUA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fun\u00e7\u00e3o<\/strong>: Respons\u00e1vel pelo tratamento de dados pessoais dos usu\u00e1rios que acessam os Servi\u00e7os por meio dos sites brand24.com, insights24.com e <a href=\"http:\/\/chatbeat.com\">chatbeat.com<\/a> e um subcontratado para o tratamento dos dados dos Usu\u00e1rios, em rela\u00e7\u00e3o aos quais n\u00e3o \u00e9 o controlador de seus dados pessoais (nos termos de um contrato de tratamento de dados). A Brand24 Global Inc. confia o tratamento posterior dos dados pessoais \u00e0 Brand24 S.A., na qualidade de subcontratado, nos termos de um contrato de tratamento de dados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Brand24 S.A., Rua Powsta\u0144c\u00f3w \u015al\u0105skich, 9, 53-332 Wroc\u0142aw, Pol\u00f4nia KRS: 0000395367 | NIP: 525-251-54-79 | REGON: 144886667<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fun\u00e7\u00e3o<\/strong>: Subcontratado respons\u00e1vel pelo tratamento de dados pessoais em nome da Brand24 Global Inc. \u2013 fornece infraestrutura b\u00e1sica, opera\u00e7\u00f5es t\u00e9cnicas, armazenamento de dados, desenvolvimento e servi\u00e7os de suporte ao cliente. A Brand24 S.A. tamb\u00e9m \u00e9 a representante designada da Brand24 Global Inc. na Uni\u00e3o Europeia, nos termos do Artigo 27 do RGPD. Al\u00e9m disso, a Brand24 S.A. atua como Controladora para os usu\u00e1rios que acessam os Servi\u00e7os diretamente por meio de <a href=\"http:\/\/brand24.pl\">brand24.pl<\/a> e um processador de dados para os dados dos Usu\u00e1rios em rela\u00e7\u00e3o aos quais n\u00e3o \u00e9 o controlador de seus dados pessoais (nos termos de um contrato de processamento de dados).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Outras afiliadas.<\/strong> Nossas afiliadas tamb\u00e9m incluem as empresas do grupo Semrush listadas abaixo. Podemos compartilhar dados pessoais, como nome, informa\u00e7\u00f5es de contato, endere\u00e7o IP e informa\u00e7\u00f5es coletadas por meio de cookies, com elas quando necess\u00e1rio para fins administrativos, para apoiar a presta\u00e7\u00e3o e o desenvolvimento de nossos Servi\u00e7os (por exemplo, servi\u00e7os de engenharia e desenvolvimento) e para realizar atividades de atendimento ao cliente, vendas e\/ou marketing em nosso nome. Por exemplo, se voc\u00ea fizer uma consulta sobre um produto ou servi\u00e7o oferecido por uma de nossas Afiliadas, poderemos repassar os dados pessoais relevantes para sua solicita\u00e7\u00e3o a essa Afiliada, para que ela possa responder adequadamente. Nossas Afiliadas e suas localiza\u00e7\u00f5es est\u00e3o listadas abaixo:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Semrush Inc.<\/strong> (N\u00famero de registro em Delaware 5225683), 800 Boylston Street, Su\u00edte 2475, Boston, MA, 02199, EUA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Semrush CY LTD<\/strong> (n.\u00ba de registro HE 324428), esquina das ruas Griva Digeni e Kolonakiou, Torre Grosvenor, 2\u00ba e 3\u00ba andares, 3107 Neapolis, Limassol, Chipre<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Semrush CZ s.r.o.<\/strong> (n.\u00ba de registro 04464800), Na H\u0159ebenech II 1718\/10, Nusle, 140 00 Praga, Rep\u00fablica Tcheca<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Semrush RS doo Belgrado<\/strong> (n.\u00ba de registro 21791148), Bulevar Mihajla Pupina, 115, andar \u2013 1, Belgrado-Novi Beograd, 11000 Belgrado, S\u00e9rvia<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Semrush AM Limited<\/strong> (n.\u00ba de registro 273.110.1232023), Av. Mashtots, 8\/7, Kentron, Yerevan 0015, Arm\u00eania<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Semrush Development, S.L.<\/strong> (n.\u00ba de registro B67784736), Rua Tanger, 98, 6\u00ba e 7\u00ba andares, 08018, Barcelona, Espanha<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Semrush GmbH<\/strong> (n.\u00ba de registro HRB 276311), Elsenheimerstr. 7, c\/p RPI Roehm, 80687, Munique, Alemanha<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Semrush B.V.<\/strong> (n\u00famero de registro 8635.80.051), Prins Bernhardplein 200, 1097 JB Amsterd\u00e3, Pa\u00edses Baixos<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para d\u00favidas relacionadas ao tratamento de dados pessoais, entre em contato com nosso Encarregado da Prote\u00e7\u00e3o de Dados: Piotr Margolt, e-mail: dpo@brand24.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Sub-Processors \u2014 Brand24 Last updated: 13.10.2026 Brand24 Global Inc. 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