Find places where your customers seek help online and give them instant support with any possible issue.
Check the online presence of your competition and implement best practices in your company.
Spot in real time negative comments, reviews or online press so that you can quickly address them.
Activate people that already support your business and encourage them to become your brand advocates. Acquire knowledge directly from your customers how to develop your business.
People share their opinion on the Internet so online crisis can happen to anyone. Be aware what they say about your company and react quickly to real-time comments. Respond to a dissatisfied customer before the story gets ahead of you.
Benchmark your position across competition on the market. Discover how they handle their online presence and what is their added value promoted in the internet. Apply good practices and enjoy achieved results.
In Printoo we are focused on having the best data from our users. Brand24 have been our essential daily tool not just to track social media but also to engage users, track our clients' campaigns and measure what our brand is doing.
José Miguel Sainz, PDG et cofondateur