Complete Brand
Visibility

AI Visibility is shaped by mentions and sources we’ve tracked for years. Now we complete the picture, showing how AI sees your brand and what to improve.

Projects /
Booksy
All models DailyWeeklyMonthly20-25.02.2025
Brand Score
48%+7.2%
Average Position
17+2
Visibility
Good
Brand score & Average position
Average positionBrand score
Share of voice
Google Mention Brandwatch Other Organic
Shared of voice by LLM
AdultiUominiDonneResponsabili
16.1429.8995.2527.041
Insights
Booksy has strong visibility across LLMs
with the highest share of voice in Gemini (7.43%) and the lowest in Claude (2.27%)
39%

of consumers discover products with AI

58%

use GenAI for recommendations

53%

bought based on an AI recommendation

The Complete
Brand View

Media monitoring

Everything people publish about your brand across
the web, in real time.

  • Monitor brand mentions
  • Track conversations
  • Analyze sentiment
  • Discover influencers
  • Measure reach
  • Monitor competitors
  • Detect trends

What people say about your brand.

AI Visibility

Brand24’s sister product, built to complement
media monitoring with AI Search visibility.

  • Measure AI Visibility
  • Track AI-generated answers
  • Measure Brand Score
  • Analyze AI citations
  • Discover trusted AI sources
  • Benchmark competitors across AI
  • Find GEO opportunities

What AI says about your brand.

Protect your reputation
across every channel

groups Social media newspaper News article Blogs forum Forums podcasts Podcasts reviews Reviews
DeepSeek
ChatGPT
Gemini
Perplexity
Claude
Grok

Add AI Visibility to Brand Monitoring

Real results from
industry leaders

+50%

AI Visibility growth in 4 months

Enterprise HVAC
  • Global HVAC leader doubled their presence in AI search across ChatGPT, Gemini and Perplexity in just 4 months.
  • Moved to #1 position, increased share of voice and improved brand perception across key prompts.
+48.6%

AI-driven traffic

SaaS CRM
  • CRM platform boosted brand performance across AI recommendations and significantly increased inbound traffic.
  • Stronger visibility, higher rankings and measurable impact on real website sessions.
+27%

AI Visibility increase

HR Tech Benefits
  • HR platform improved how AI models describe and recommend their products.
  • Higher rankings, more citations and stronger presence in decision-stage prompts.
+42%

AI answer ranking improvement

Insurance
  • Increased presence in AI answers after search behavior shifted.
  • Stronger rankings and more frequent brand recommendations by AI models.

See the answers
inside Chatbeat

See where competitors are cited

Learn which publications influence AI answers the most, and where your brand is missing from them.

Track the questions customers ask AI

Monitor branded, category and comparison prompts, and watch how the answers change week to week.

Opportunities to improve AI visibility

Get concrete next steps: the content, sources and topics to work on first (also known as GEO recommendations).

How Brand24 and
Chatbeat work together

Imagine noticing a spike in brand mentions after a PR campaign.

With Brand24, you’ll see:

  • where people are talking
  • sentiment
  • reach
  • influencers
  • media coverage

With Chatbeat, you’ll also see:

  • whether AI started recommending your brand more often
  • which articles AI cites
  • how your Brand Score changed
  • whether competitors gained visibility
  • what content influenced AI responses

Together, they connect conversations with AI visibility.

Built by Brand24

Chatbeat comes from the team that has been monitoring brands online since 2011. Same data discipline, applied to a new channel.

25B+

online mentions analyzed

4,000+

brands monitored with Brand24

13+ years

of brand intelligence experience

100+

markets and languages covered

Bundle Brand24
with Chatbeat

Already using Brand24? Get AI Visibility as part of your monitoring workflow.
Choose a bundle that combines Brand24 monitoring with Chatbeat AI Visibility insights.

Frequently
asked questions

What is AI Visibility?

AI Visibility is how often and how favourably your brand appears in answers generated by AI assistants like ChatGPT, Gemini or Perplexity.
If someone asks for the best tool in your category and your brand shows up, you have visibility. If only competitors show up, you have a gap.

Why should I track it?

More and more customers research, compare and shortlist products by asking AI instead of browsing search results.
Those answers shape decisions before anyone visits your website, and today most brands have no idea what is said there.

How is AI Visibility different from SEO?

SEO is about ranking links for a query. AI Visibility is about being included and recommended inside a single generated answer.
There is no page of results: usually just a handful of brands mentioned, so being absent means being invisible.

What’s the difference between Brand24 and Chatbeat?

Brand24 monitors what people publish about your brand across the web. Chatbeat monitors what AI models tell your customers about it.
Same brand, two channels.

Which AI models does Chatbeat track?

ChatGPT, Gemini, Perplexity, Claude, DeepSeek and Grok, with new models added as they gain adoption.

Can I influence what AI says about my brand?

Yes. AI answers are built from sources it trusts: review sites, articles, communities and your own content.
Chatbeat shows which sources shape answers in your category so you know where to focus.

Do I need to know which prompts to track?

No. Chatbeat suggests the questions customers actually ask in your category, and you can add your own branded
or comparison prompts at any time.

Can I use Chatbeat without Brand24?

Yes. Chatbeat is available as a standalone AI Visibility platform.
If you already use Brand24, you can also purchase both products together as a bundle.

Who is Chatbeat for?

Marketing teams, SEO specialists, PR professionals, agencies, and brands that want to understand
and improve their AI Visibility.

Find out what AI tells
your customers.