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Top 5 Telegram Analytics Tools for 2023

Telegram, with its 500 milion monthly active users is a perfect place for your business. Read the article and start to monitor and analyze your performance.

Agnieszka Wolanin Agnieszka Wolanin
February 6, 2023 ・ 5 min read
6 Most Important Customer Service KPIs

6 Most Important Customer Service KPIs

You need to set up definite goals to measure customer satisfaction successfully. In this article, you will find all the most important KPIs for customer service and how to evaluate them.

Jakub Spiryn Jakub Spiryn
January 27, 2023 ・ 10 min read
What is a Marketing Funnel: Step-by-Step Guide

What is a Marketing Funnel: Step-by-Step Guide

TOFU, MOFU, and BOFU – three acronyms every marketer should know when creating a customer journey. In this article, you will learn everything there is to know about creating marketing funnels and lead generation.

Jakub Spiryn Jakub Spiryn
January 20, 2023 ・ 11 min read
What is NPS? A Guide to Net Promoter Score

What is NPS? A Guide to Net Promoter Score

NPS (Net Promoter Score) is one of many research metrics used in marketing. NPS is used to measure the willingness of customers to recommend a company's products or services to others. Here's everything you need to know about the metric.

Jakub Spiryn Jakub Spiryn
January 19, 2023 ・ 7 min read
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