Twitter AI-based sentiment analysis and monitoring

Media monitoring tool combined with advanced sentiment analysis working together to protect your brand, and connect you with potential customers on Twitter and beyond.

LOVED BY 4000+
BRANDS OF ALL SIZES

How to benefit from sentiment analysis?

With Brand24 you can find positive, negative and neutral mentions about your business, competitors or any keyword you want.

Protect your reputation

Find negative comments and talk to their authors before they turn into a PR crisis.

Find marketing insights

Analyze your mentions even if no one use "@" to tag your account. Measure volume, reach and sentiment to find marketing insights.

Measure your marketing / PR efforts

Track reach & engagement of your mentions. Learn how many people talked about your new campaign or press release.

Analyze sentiment

AI-based data about positive, negative and neutral mentions.

Compare your presence score

Measure your buzz and reach over time and compare to a benchmark.

Why Brand24?

How Brand24 stands out from all the other brand monitoring tools.

Powerful analytics

Turn data into insights with unique analytics. Brand24 not only collects brand mentions. We analyze the reach, engagement, influence and emotions for social and non-social mentions alike. All to save your time.

Whitelabel PDF reports

Leverage our beautiful, customizable and automated reports. Create PDF reports with the most important data about your brand. You can also feed your mentions into a publicly available social widget to show your customers love.

Ease of use

Use our mobile app or desktop dashboard to access your mentions everywhere. We've been doing media monitoring for 10+ years and upgraded our tools frequently to make sure all of our customers can easy monitor their brand.

You're in good company

We work with thousands of brands from over 150 countries!

World-class customer support

Customer service is not just a department, it is the philosophy behind our entire company.

How the analysis work?

Our tool is based on the most recent machine learning algorithms. Thanks to that we can analyze sentiment and understand the word context in more than 90 languages with human-like accuracy!

Can robots understand sarcasm?

Well… yes! In some cases at least! 
We feed algorithms with thousands of thousands online mentions so they can learn and recognize sentiment with much greater precision.

How to use it?

Just type your brand name, your competitors name or any keyword you want and we’ll do the rest for you. Whatch the video to learn more.

Monitor media for valuable mentions

People are asking about products and services online all the time. Reach your potential customers first.

Keyword monitoring

Monitor keywords like "where can I buy..." to find potential customers.

Influencer marketing

Spot the most influential people and engage them in the discussion about your solution.

Is it only for marketing purposes?

Of course not! There’s a lot of things you can do thanks to combining media monitoring with sentiment analysis.

Enrich your content with data

If you are a journalist, student or content manager, your story will be even more reliable with sentiment data.

Predict stock market fluctuations

If the company you wanted to invest in recently got tons of negative opinions – you may save a lot of money.

Test your idea for free.

What are people saying?

See why thousands of companies of all sizes use Brand24 to grow their businesses

At Uber, we use social listening on a daily basis, which allows us to understand how our users feel about the changes we’re implementing. As soon as we introduce a modification, we know which parts of it are greeted with enthusiasm, and which need more work.

Krzysztof Radoszewski, Marketing Lead, Central & Eastern Europe at Uber

I've been working with Brand24 since their beta version and I continue to recommend their platform without hesitation. Its sophisticated, yet easy-to-use tool allows you to discover what people are saying about your brand in real time.

Patricia Cunningham, Account Manager in Barker NYC

I love the Brand24 tool. In addition to be able to see all mentions of my name and brand online, it also provides me the opportunity to get notifications on other brands and keywords I want to follow.

Melonie Dodaro, Social Media Expert & CEO of Top Dog Social Media