How can my business benefit from tracking mentions?
Great question! Using media monitoring tool like Brand24 you can get an alert whenever someone will use the word you want to track. It’s like googling your name every second. Why to do that?
Protect your reputation
Find negative comments and talk to their authors before they turn into a PR crisis.
Find marketing insights
Learn what your customers think about your products and adjust your offer to meet their needs.
Improve your customer service
Customers talk about products on the web and social media more often than directly to you.
First step is usually to monitor your brand and/or products to see what your customers or potential customers are saying about you. But there are plenty of other possibilities.
Count and measure hashtags
Find out who, where and how often use your hashtags.
Competitors comparison
Compare your buzz and sentiment with your main competitors.
Find influencers
Identify and engage influencers and most active users in your niche.
How Brand24 stands out from all the other brand monitoring tools.
Powerful analytics
Turn data into insights with unique analytics. Brand24 not only collects brand mentions. We analyze the reach, engagement, influence and emotions for social and non-social mentions alike. All to save your time.
Whitelabel PDF reports
Leverage our beautiful, customizable and automated reports. Create PDF reports with the most important data about your brand. You can also feed your mentions into a publicly available social widget to show your customers love.
Ease of use
Use our mobile app or desktop dashboard to access your mentions everywhere. We've been doing media monitoring for 10+ years and upgraded our tools frequently to make sure all of our customers can easy monitor their brand.
Is monitoring for marketing only?
Of course not! There’s a lot of things you can do thanks to combining internet monitoring with sentiment analysis.
Enrich your content with data
If you are a journalist, student or content manager, your story will be even more reliable with monitoring data.
Predict stock market fluctuations
If the company you wanted to invest in recently got tons of negative opinions - you may save a lot of money.
Research any topic you want
Predict election results, do social research or verify opinions about your contractors. Possibilitiess are endless.
We work with thousands of brands from over 150 countries!
World-class customer support
Customer service is not just a department, it is the philosophy behind our entire company.
Marta Piotrowiak
Head of Marketing at
TimeCamp
Thanks to media monitoring, we can stay up-to-date on topics worth mentioning, and we can see where we are being discussed. On top of that, we can find interesting threads worth leaving a comment on.