Basically, it is the practice of monitoring public online conversations to access key insights about your brand, industry, competitors or any other topics that may be of interest to your business.
Brand24 as a social listening tool allows you to get instant access to brand mentions across social media, videos, news, blogs, forums, newsletters and more. Try for free and check what people talk about your business online!
Follow up and strengthen positive comments from your brand ambassadors & respond to dissatisfied customers before they turn into real crisis situation.
Track your brand & hashtags in real-time
Get instant alerts as well as weekly updates with crucial mentions of your most important keywords.
Protect your reputation
Find negative comments. Get storm alerts, find fake news, and detect instantly a potential crisis.
How Brand24 stands out from all the other brand monitoring tools.
Powerful analytics
Turn data into insights with unique analytics. Brand24 not only collects brand mentions. We analyze the reach, engagement, influence and emotions for social and non-social mentions alike. All to save your time.
Whitelabel PDF reports
Leverage our beautiful, customizable and automated reports. Create PDF reports with the most important data about your brand. You can also feed your mentions into a publicly available social widget to show your customers love.
Ease of use
Use our mobile app or desktop dashboard to access your mentions everywhere. We've been doing media monitoring for 10+ years and upgraded our tools frequently to make sure all of our customers can easy monitor their brand.
You're in good company
We work with thousands of brands from over 150 countries!
World-class customer support
Customer service is not just a department, it is the philosophy behind our entire company.
Marta Piotrowiak
Head of Marketing at
TimeCamp
Thanks to media monitoring, we can stay up-to-date on topics worth mentioning, and we can see where we are being discussed. On top of that, we can find interesting threads worth leaving a comment on.