Follow up on positive comments from your brand ambassadors & respond to a dissatisfied customer before the story gets ahead of you.
Get instant alerts for negative mentions and engage key conversations before it’s too late.
Learn what people like or dislike about your company to improve communication.
Track reach & engagement of your mentions. Learn how many people talked about your new campaign or press release.
AI-based data about positive, negative and neutral mentions.
Compare your buzz and sentiment with your main competitors.
How Brand24 stands out from all the other brand monitoring tools.
Turn data into insights with unique analytics. Brand24 not only collects brand mentions. We analyze the reach, engagement, influence and emotions for social and non-social mentions alike. All to save your time.
Leverage our beautiful, customizable and automated reports. Create PDF reports with the most important data about your brand. You can also feed your mentions into a publicly available social widget to show your customers love.
Use our mobile app or desktop dashboard to access your mentions everywhere. We've been doing media monitoring for 10+ years and upgraded our tools frequently to make sure all of our customers can easy monitor their brand.
Customer service is not just a department, it is the philosophy behind our entire company.
Track and analyze hashtag data across the web. Run a contest and engage your audience with hastags.
Learn who, where and when used your hashtag.
Identify the most influential authors using your hashtag.
People are asking about products and services online all the time. Reach your potential customers first.
Monitor keywords like "where can I buy..." to find potential customers.
Spot the most influential people and engage them in the discussion about your solution.