Why Your Brand Is Lost Without Social Media Customer Service
Almost 50 percent of social media users expect a response from brands within an hour. Don't let poor social media customer service negatively affect your business.
Almost 50 percent of social media users expect a response from brands within an hour. Don't let poor social media customer service negatively affect your business.
A community manager's toolkit consists of a wide variety of tools. Have a look at some of those we use and let us know what would be your additions to the list!
Have you ever wandered outside of your company's Slack? Hundreds of communities are where the real magic happens and what makes Slack much more than a tool keeping everyone in the company on the same page!