Online reputation management Media monitoring Tracking your competition made easy

Get instant access to online mentions, social mentions, reviews and grow customer satisfaction

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Protect your online reputation

Follow up on positive comments from your brand ambassadors & respond to a dissatisfied customer before the story gets ahead of you.

Automated sentiment analysis

We use advanced sentiment detection to segment positive, negative and neutral mentions.

Instant notifications

Get instant alerts for negative mentions and engage key conversations before it’s too late.

JennyT • 47.7K Followers

20 min ago

twitter.com

Positive

Just visited Tessaro's Restaurant in Chicago. Excellent food, wonderful ambiance and great service!

Robert J. •

6 h ago

Yelp

Negative

Dishonest service. The room was fine, however, the restaurant brought our starters and left us sitting for an hour before telling us they didn't have one of our meals. Disappointing experience.

Katherine W. • 791 Followers

23 min ago

twitter.com

Negative

Fen Airlines website is not working so I can't change my flight. I love them and usually they are great, but this is unacceptable.

Fen Airlines • 132K Followers

11 min ago

twitter.com

Neutral

Sorry about this! We'd love to help you make the changes! Please send us your confirmation code in a DM and what flights you'd like to change to.

Katherine W. • 791 Followers

5 min ago

twitter.com

Positive

Wow! Thanks Guys! Much appreciated! <3

Improve customer satisfaction

Track & engage online reviews, social media mentions, blogs, message boards, news sites and much more.

Get to know your customers

Learn what people like or dislike about your company to improve communication.

Engage customers online

Access and engage online mentions to grow customer satisfaction.

What are people saying?

See why thousands of companies of all sizes use Brand24 to grow their businesses

I've been using Brand24 for the last few years and it is by far the best monitoring tool on the market. I’ve compared it against others and they don’t even come close.

Sujan Patel

Founder at MailShake, Growth Marketer & Entrepreneur

The user interface of the tool is brilliant and really intuitive and being able to compare projects to work out share of voice is extremely useful. The fact that it can also be used as a sentiment tracker and an influencer sourcing tool makes it extremely good value for money.

Anna Corbett

Head of Social Media at Together Agency

We use Brand24 to find social alerts and new audiences to engage with our brand. Between 2-3 times a day, we make sure to check in on our SM mentions and see if there are any relevant conversations going on that we can join.

Mai Bar-chen

Community & Social Media Manager at Tailor Brands

I love the Brand24 tool. In addition to be able to see all mentions of my name and brand online, it also provides me the opportunity to get notifications on other brands and keywords I want to follow.