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Media monitoring made easy

No credit card required・Free for 14 days・No commitment

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Protect your online reputation

Follow up on positive comments from your brand ambassadors & respond to a dissatisfied customer before the story gets ahead of you.

Automated sentiment analysis

We use advanced sentiment detection to segment positive, negative and neutral mentions.

Instant notifications

Get instant alerts for negative mentions and engage key conversations before it’s too late.

Mention avatar
JennyT 47.7K Followers
20 min ago
twitter.com
Positive
76
12
Just visited Tessaro's Restaurant in Chicago. Excellent food, wonderful ambiance and great service!
Mention avatar
Robert J.
6 h ago
Yelp
Negative
6
9
Dishonest service. The room was fine, however, the restaurant brought our starters and left us sitting for an hour before telling us they didn't have one of our meals. Disappointing experience.

Improve customer satisfaction

Track & engage online reviews, social media mentions, blogs, message boards, news sites and much more.

Get to know your customers

Learn what people like or dislike about your company to improve communication.

Engage customers online

Access and engage online mentions to grow customer satisfaction.

Mention
Mention Avatar
Katherine W. 791 Followers
23 min ago
twitter.com
Negative
22
8
Fen Airlines website is not working so I can't change my flight. I love them and usually they are great, but this is unacceptable.
Mention avatar
Fen Airlines 132K Followers
11 min ago
twitter.com
Neutral
10
1
Sorry about this! We'd love to help you make the changes! Please send us your confirmation code in a DM and what flights you'd like to change to.
Mention avatar
Katherine W. 791 Followers
5 min ago
twitter.com
Positive
2
0
Wow! Thanks Guys! Much appreciated! <3
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What are people saying?

See why thousands of companies of all sizes use Brand24 to grow their businesses

I've been using Brand24 for the last few years and it is by far the best monitoring tool on the market. I’ve compared it against others and they don’t even come close.
Sujan Patel

Founder at MailShake, Growth Marketer & Entrepreneur

The user interface of the tool is brilliant and really intuitive and being able to compare projects to work out share of voice is extremely useful. The fact that it can also be used as a sentiment tracker and an influencer sourcing tool makes it extremely good value for money.
Anna Corbett

Head of Social Media at Together Agency

We use Brand24 to find social alerts and new audiences to engage with our brand. Between 2-3 times a day, we make sure to check in on our SM mentions and see if there are any relevant conversations going on that we can join.
Mai Bar-chen

Community & Social Media Manager at Tailor Brands

I love the Brand24 tool. In addition to be able to see all mentions of my name and brand online, it also provides me the opportunity to get notifications on other brands and keywords I want to follow.
Melonie Dodaro

Social Media Expert & CEO of Top Dog Social Media

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Measure your marketing / PR efforts

Find out how many people saw mentions for your brand. Track engagement, including Likes, Shares & Comments.

Automated reports

Save time using our daily/weekly reports. Export the data through PDF & Excel reports.

Important metrics

Track KPIs including Reach & Engagement.

Hashtag tracking

Track various hashtags and find influencers. Measure the effects of a hashtag campaign, like Reach and Engagement.

Hashtag reach

Access important hashtag metrics.

Hashtag volume

Measure number of mentions with a hashtag.

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You're in good company

Loved by thousands of businesses of all sizes including:

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World-class customer support

Customer service is not just a department, it is the philosophy behind our entire company.

Brand24 Academy

Media Monitoring Masterclass

BE88DDF9-7574-47B8-88D2-DCBB77DECA4C

Hi! I’m Chia and I’ll be guiding you through this class. This is where you’ll learn the foundations of media monitoring, including the essential skills you need to protect your online reputation across social media and the Internet — see you there!

Chia-Luen Lee Digital Creative at Brand24

Watch now
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Have a look at our blog posts

What is sentiment analysis and how to do it by yourself

Sentiment analysis allows you to check how your target audience feels about your brand, product, or service.

Discover sentiment analysis Arrow right
The ultimate guide to brand awareness

Here're bulletproof marketing tactics to build brand awareness and enjoy the fruits of a strong social media presence.

Build brand awareness Arrow right
How to measure the share of voice

The share of voice will help you to measure brand awareness, find influencers, and increase your market share!

Analyse the share of voice Arrow right
Guide to brand reputation management

Few words about what brand reputation management is, what it consists and why is it important for your business.

Manage brand reputation Arrow right

It’s easy to get started

And it's free for 14 days. No credit card, no commitment.

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