Getting a bad review online is unavoidable. The key is to find it and take control of it before it’s shared and all your customers see it. Here’s how!
Each type of social mention requires a different type of response. Here are different approaches that work for positive, negative, and neutral social mentions.
How can a social media virtual assistant help you engage your audience, build social presence, & track the progress of your hashtag (& more)? Social listening.
What’s the difference between good customer service and… just being serviced? Customer satisfaction and loyalty. See how these companies are doing it right.
Psst, did you know that you can create analysis reports for individual groups, not only for entire projects? The same goes for e-mail and mobile notifications!
Did you know that you can customize your e-mail reports & storm alerts for your project? Just as you like it!
Readability is essential to content. Here’s the why & how.