LLM Monitoring Tool.

Stay ahead of the shift from search to chat. See how AI presents your brand.

Join 4000+ Brands in the AI Revolution

Monitor your visibility.

AI is the new search engine. Chatbots are rewriting the customer journey.

See if they recommend you, compare you, or forget you. Then, spot gaps, misinformation, or outdated facts instantly.

Measure your brand’s visibility across nine top AI models, including ChatGPT, Gemini, Claude, and Perplexity.

Benchmark your share of voice against key competitors.

Track prompts that surface your brand in AI responses.

Discover top sources shaping AI-generated answers.

LLM monitoring key metrics.

Being invisible in AI chats means fewer recommendations, fewer clicks, fewer customers.

One glimpse to assess how visible your brand is inside AI answers.

Brand Score.

Check your overall visibility across chatbots.

Median Position.

See how high your brand ranks when AI lists multiple options.

Visibility.

Get a benchmark to assess your Brand Score immediately.

AI drives buying decisions.

Make sure it drives them toward you.

Track trends
over time.

One content update can boost or bury your brand. See the impact of every change, good or bad.

Use Brand Score & average position chart to track how your position changes over time.

Monitor weekly shifts in ranking.

Understand what content changes improved your position.

Catch sudden drops caused by outdated or incorrect data.

Share of Voice.

Who dominates AI answers? You or your competitors?

Reveal which AI models prefer your competitors and analyze why. See how different LLM models shape the conversation.

Competitor SoV.

Compare your brand’s mentions vs. market rivals.

Identify who leads the discussion using competitive intelligence.

SoV by AI Chatbots.

Spot in which models you win and where you lose. Maybe ChatGPT prefers you, but Gemini doesn’t even know about your existence?

Key prompts.

AI assistants influence buying decisions more than ever.

But if your brand isn’t showing up in the right prompts, you’re quietly losing visibility to competitors.

View queries real users might ask.

Check how AI includes or excludes your brand.

Understand which topics trigger mentions.

Key sources.

You can’t fix content issues you don’t know exist. If AI learns from outdated or inaccurate sources, your brand will pay the price.

LLM tools rely on millions of pages to generate answers about your brand. Brand24 shows you which sources drive your visibility.

Identify what content AI relies on.

Spot outdated info affecting visibility.

Fix content gaps directly at the source.

Why use Brand24 for LLM monitoring?

Get clear visibility across AI answers.

Brand24 shows exactly how your brand appears in LLM outputs from multiple AI models. You can easily track shifts in your LLM performance, especially when answers change after updates. This helps you effectively monitor how AI shapes user decisions about your brand.

LLM observability tool for marketers.

Most LLM observability solutions are built for engineers, not marketing teams. Brand24 translates complex data into simple, readable metrics anyone can act on. You don't need technical skills or setup. You gain clarity when working with fast-changing LMM applications.

Track changes automatically.

Brand visibility inside AI chats shifts quickly, so Brand24 uses continuous monitoring to show wins and drops in real-time. You see how new versions affect model performance and positioning. It's a hands-off way to stay ahead with all important performance metrics and prompts.

Understand user queries.

Brand24 monitors prompts to show you which ones bring your brand into AI answers. You can see patterns in user inputs and learn what topics trigger mentions. This helps you adjust messaging to match real user interactions and improve content to meet users' expectations.

Detect misinformation.

AI can misinterpret outdated training data, creating misleading brand descriptions. Brand24 helps you spot issues by analyzing model behavior and answers across multiple chatbots. This reduces misinformation, improves factual accuracy, and protects your reputation before problems spread.

Compare your visibility in seconds.

Brand24 gives you simple monitoring metrics to benchmark your brand against others. You see who dominates specific chats and where you fall behind. These LLM evaluation metrics help you plan content, PR, and SEO. It's an easy way to gain an edge in AI-driven discovery.

Brand24's other AI Features.

Imagine knowing other brands as well as your own, without a single spreadsheet session.

Brand24’s AI makes it easy to see what’s happening and why it matters.

AI Insights.

Get personalized suggestions in ultra-customized weekly reports. AI Insights feature charts, metrics, trend analysis, and recommendations.

Brand Assistant.

ChatGPT's smarter alternative. Equipped with all your data, mentions, brand health, and so much more. Ask him anything.

Sentiment Analysis.

Understand how people feel about your brand. Automatically detect if your mentions are positive, neutral, or negative.

Events Detection.

Detect anomalies and unusual spikes in the number or reach of mentions. Quickly address potential issues or capitalize on emerging trends.

Topic Analysis.

Quickly check the topics your target audience is discussing. Analyze them by reach, mentions, sentiment, and share of voice.

Intents Analysis.

Understand the intent behind your mentions. Are they promotional, informational, entertaining, about questions, opinions, or something else?

Context Search.

Go beyond keyword matches. Context Search interprets the meaning behind each mention by analyzing the full discussion, filtering out noise and highlighting what’s actually relevant.

Brand24 is the one stop shop for your brand insights. Now with even more AI-powered capabilities, it is one of the only tools you need to understand your brand health in minutes.

Jonathan Parsons

Marketing Director & Founder

Learn more
from our experts.

Catarina Mendes

Digital PR Specialist @ Hostinger

I use Brand24 daily. It’s one of the first tools I check each morning to catch new mentions, analyze coverage from recent campaigns, or spot opportunities to secure backlinks. It plays a consistent role in my workflow.

Laura Du Ry

Growth Manager @ Appwrite

We monitor our competitors’ activities and what their customers are saying about them. This helps us adjust our business offerings and marketing strategies. Media monitoring gives us the data to ensure our efforts are impactful.

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Frequently
Asked Questions:

How does Brand24 track how AI models discuss my brand across different chats?

Brand24 analyzes large language models (LLMs) by reviewing LLMs' responses across multiple chats. It checks model outputs to show how your brand appears in different AI tools.

Tracks answers from: ChatGPT, GPT Search, Gemini, Claude, Perplexity, Perplexity Search, and DeepSeek.
Reviews model outputs to see how often and how accurately your brand appears.
Compares data sources across LLMs to help you gain insights into visibility.
Pulls repeated prompts and topics to show where your brand is included, excluded, or misrepresented.
Uses machine learning and automated tools to adjust to new model patterns.

What makes Brand24 an effective LLM monitoring solution?

Brand24 is effective LLM monitoring because it turns complicated metrics into simple, clear insights.

Measures brand visibility with clear LLM evaluation metrics like Brand Score, median position, and share of voice.
Tracks usage metrics and search volume to understand how often your brand appears in real prompts.
Helps you gain insights into which LLMs surface your brand most often.
Shows how visibility changes over time.
Designed for marketers, with user feedback in mind.

Can Brand24 help detect misinformation or sudden drops in my brand's visibility in AI answers?

Yes. Brand24 can help you detect anomalies in AI answers and spot performance degradation fast.

It monitors responses to track sudden drops in visibility.
Identifies when your brand disappears from model outputs you previously dominated.
Shows LLMs' key sources so you can catch outdated or inaccurate sources.

How does Brand24 ensure my data stays safe when monitoring AI visibility?

Brand24 protects sensitive data with strong network security and follows regulatory compliance rules. It's built to mitigate risks of data leaks and security threats.

Uses encrypted connections and secure infrastructure to protect your activity.
Follows regulatory compliance standards to keep sensitive data safe.
Continuously improves security to support long-term user satisfaction.

Can Brand24 help me improve content and brand visibility inside AI-generated answers?

Yes. Brand24 helps you create and update content that will influence better responses across AI tools.

Shows which prompts mention your brand most often.
Analyzes semantic similarity to reveal which content sources affect visibility.
Helps identify gaps that lower LLM quality ranking.
Helps you gain insights into what drives helpful responses in AI answers
Tracks changes in major LLMs to keep visibility metrics accurate.
Ensures your brand stays visible even as LLM tools rapidly evolve.

Your brand is already in AI chats.

Make sure it’s showing up the right way.