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Brand24 is an AI-powered social listening tool that tracks +25k sources.

See why it is one of the top alternatives for SentiOne!

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Why Brand24 may be a better fit for you

Brand24, a social media monitoring tool trusted by many, offers comprehensive analysis and real-time insights into digital conversations.

Trusted by many

Brand24 is an advanced web and social media monitoring tool, that expertly assists over 4k brands in protecting and enhancing their online reputation.

Brand24 CS Managers respond quickly to customer inquiries, giving your business a competitive edge over rivals.

Top-notch support

Benefit from top-notch customer support that ensures quick and effective responses to customer care needs.

Brand24 helps businesses enhance users engagement through insightful interactions and targeted strategies.

Tailored plans

Explore Brand24’s tailored plans, offering a versatile one-platform solution for companies of all sizes, from small businesses to large enterprises.

Try how it is to be a Brand24 user without any costs for 14 days!

14-day free trial

Test our free (no card requirement) trial and seamlessly integrate your business with actionable real-time insights from customer conversations.

Overall Rating *
Average User Rating
Starting Price
Meets requirements
Ease of use
Ease of setup
Quality of support
Product Direction
Social measurement
Influencer Identification
Brand monitoring
Keyword Tracking
Competitor analysis
Custom reports
Trend analysis
Social reporting
Alerts and notifications
Advanced data filtering
Keyword Targeting
Custom Feeds and Alerts
Dashboards
Features available
Social media
Sources
AI reports
Topic Analysis
Emoji Analysis
Influencer Score
Reputation Score
Presence Score
Context of discussions
Custom reports
Sentiment analysis
Boolean search
Chat
Average User Rating
4.6
Starting Price
119$
Meets Requirements
9.0
Ease Of Use
9.2
Ease Of Setup
8.7
Quality Of Support
9.5
Product Direction
9.0
Social Measurement
8.7
Influencer Identification
8.4
Brand Monitoring
9.3
Keyword Tracking
8.8
Competitor Analysis
8.6
Custom Reports
8.7
Trend Analysis
8.8
Social Reporting
8.7
Alerts And Notifications
9.1
Advanced Data Filtering
8.5
Keyword Targeting
8.8
Custom Feeds And Alerts
8.6
Dashboards
9.1
 
Social Media
Sources
Ai Reports
Topic Analysis
Emoji Analysis
Influencer Score
Reputation Score
Presence Score
Context Of Discussions
Custom Reports
Sentiment Analysis
Boolean Search
Chat
SentiOne
Average User Rating
4.7
Starting Price
300$
Meets Requirements
9.1
Ease Of Use
9.1
Ease Of Setup
8.9
Quality Of Support
9.5
Product Direction
9.2
Social Measurement
9.1
Influencer Identification
8.8
Brand Monitoring
not enough data available
Keyword Tracking
not enough data available
Competitor Analysis
not enough data available
Custom Reports
not enough data available
Trend Analysis
not enough data available
Social Reporting
9.3
Alerts And Notifications
not enough data available
Advanced Data Filtering
not enough data available
Keyword Targeting
not enough data available
Custom Feeds And Alerts
not enough data available
Dashboards
not enough data available
 
Social Media
Sources
Ai Reports
Topic Analysis
Emoji Analysis
Influencer Score
Reputation Score
Presence Score
Context Of Discussions
Custom Reports
Sentiment Analysis
Boolean Search
Chat

*Check the comprehensive comparison and customers' reviews! Visit G2!

Searching for SentiOne replacement?

Look no further & see what Brand24 has to offer

AI-driven features

Save yourself time and resources thanks to our innovative AI solutions that will bring your marketing game to the next level.

Use the power of Topic Analysis to uncover deep, actionable insights about your brand and the market landscape

Elevate your social media strategy with AI Insights, offering profound understanding and guidance.

Identify and collaborate with key influencers in your domain to initiate impactful social campaigns, driving your brand's message forward effectively and efficiently.

number of mentions linear graph
Mentions volume graphs

Multi-platform coverage

With Brand24, you can monitor multiple social networks, blogs, forums, streaming platforms, and more for full web coverage!

Track different online sources simultaneously to get valuable insights about your target group and market.

Track different online sources simultaneously to get valuable insights about your target group and market.

Use social networking sites to converse with your audience to boost your brand's social presence.

Brand24 dashboard
All secrets of your industry - unlocked with little help of social listening tool.

Go-to analytics tool

Thanks to AI solutions, real-time monitoring and insightful features, Brand24 offers complex marketing analytics data exceeding traditional media listening platforms.

Benefit from social media analytics to boost your social media presence.

Base your strategic decision-making or critical business decisions on trustful and complete data.

Analyze spikes from organic sources that Google Analytics can't give you answers for.

Do not allow your competitors get ahed of you. Base business decisions on reliable benchmarks.
social media graph

Real-time monitoring and alerts

With its social listening capabilities, Brand24 allows you to track online conversations for instant audience insights.

With its social listening capabilities, Brand24 allows you to track online conversations for instant audience insights.

Track your social media performance with real-time data from our Mention Tab.

Use AI-driven Sentiment Analysis to monitor positive and negative feedback from social media conversations.

The easiest way to manage your online reputation and mitigate risk is by using a social listening tool.

Trend analysis and insights

Brand24 is a web and social media monitoring tool that can easily answer any questions or doubts about your industry.

Track customer conversations to understand their pain points and gather actionable insights.

Compare projects and periods to improve your brand's social marketing intelligence.

Use our digital listening platform to spot trends in the industry.

Try one of the best SentiOne alternatives!

Our reviews and badges

It’s easy to get started

And it’s free, no commitment, no credit card, for 14 days!

FAQ

Why is social listening important?

Social listening is a critical aspect of modern business strategy, particularly in the realm of social media platforms. Its importance lies in its ability to provide comprehensive insights into the behaviors and preferences of users and customers. By actively monitoring social media, companies can glean a wealth of invaluable data for making informed, critical business decisions.

Firstly, social listening on various social media platforms enables companies to understand and connect with their users and customers more effectively. This connection is not just about monitoring what is being said; it's about engaging meaningfully. By analyzing the sentiments and trends within these conversations, businesses can tailor their marketing strategies and product offerings better to meet the needs and desires of their target audience.

Secondly, for companies, especially enterprises, social listening is an essential tool for keeping an eye on the competition. By understanding the strategies and performance of competitors, a company can position itself more strategically in the market. This isn't just about outperforming rivals but also about identifying and capitalizing on gaps in the market that competitors might have overlooked.

Moreover, social media listening tools often come with self-service features that allow businesses to customize their monitoring and analysis. This flexibility means that businesses of all sizes, from small enterprises to large corporations, can tailor their social listening efforts to their specific needs. The data gathered from these platforms provides a deep dive into market trends, customer satisfaction, and brand health.

In essence, social listening on social media platforms is not just a passive activity; it’s an active engagement tool. It allows companies to connect with their audiences, understand their market position, and make data-driven decisions that are critical for business success. The insights gained from social listening can guide everything from product development to customer service strategies, making it an indispensable part of modern business operations.

How to improve your online reputation with social listening?

Improving your online reputation with social listening involves a strategic approach encompassing various aspects of social media marketing and monitoring. Here’s how you can do it effectively:

  1. Enhanced Social Publishing: Use social listening to inform your content strategy on social media. Understanding the topics and types of content that resonate with your audience can create more impactful and engaging posts. Tailor your social publishing to reflect your customers' interests and needs, thereby improving your brand's perception.
  2. Employee Advocacy Solutions: Empower your employees to become brand advocates on social media. Social listening can provide insights into the kind of content your employees can share to influence your brand's reputation positively. This amplifies your reach and adds a layer of authenticity and trustworthiness to your brand.
  3. Strategic Social Media Marketing: Align your social media marketing efforts with the insights gained from social media monitoring. By understanding how your brand is perceived by customers and comparing it with similar companies, you can fine-tune your marketing strategies to address any negative perceptions and highlight positive aspects.
  4. Engagement with Customers: Social listening gives you real-time data on customer sentiments and feedback. Use this data to engage proactively with your customers on social media. Addressing concerns, answering questions, and participating in conversations can significantly improve your brand’s reputation.
  5. Insightful Data Analysis: Analyze the data collected through social media monitoring to understand broader customer trends and behaviors. This analysis can help you identify areas of improvement and opportunities to delight your customers, which in turn can enhance your online reputation.
  6. Understanding and Reacting to Customer Needs: Keep an eye on what your customers say about you and your competitors. Use this information to adapt your products, services, and customer service strategies to meet their needs better.

By actively engaging in these practices, you can leverage social listening as a powerful tool to enhance your online reputation, making your brand more appealing and trustworthy to both existing and potential customers.

How does SentiOne differ from Brand24?

SentiOne and Brand24 are both prominent tools in the realm of social media monitoring and marketing, but they offer distinct features and focuses that set them apart.

Brand24, often compared to other leading tools like Sprout Social as one of the best alternatives in social media marketing, is renowned for its comprehensive approach to social media monitoring. Its best feature lies in its ability to gather data from various social media platforms, making it incredibly useful for companies with an expansive online presence. Brand24 is particularly adept at catering to the needs of multiple users, from individual customers to large businesses, offering scalable solutions that adapt to different sizes and types of users.

One of the key advantages of Brand24 is its ability to integrate and connect various aspects of online presence. This includes monitoring social media conversations and analyzing the pieces of information to provide insights. The platform's user-friendly interface simplifies the process of tracking mentions, enabling businesses to respond effectively to customer messaging. This feature is crucial for companies that value real-time interaction and engagement with their audience.

In comparison, SentiOne, while also a strong player in the market and among SentiOne's competitors, may have different pricing structures or specific features that cater to certain types of businesses or user needs. Its approach to social media monitoring and analysis might focus on different aspects or offer unique tools that are not available in Brand24.

Regarding costs, both platforms offer a range of pricing options to suit different budgets, but the value for money in terms of features and capabilities could be a deciding factor for many users.

Overall, while both SentiOne and Brand24 offer robust social media monitoring capabilities, Brand24 stands out for its comprehensive data collection from various platforms, powerful integration features, and its ability to cater to a wide range of users and companies, making it a highly effective tool for social media marketing and user engagement.

What is better: Brand24 or SentiOne?

Deciding whether Brand24 or SentiOne is better depends largely on the user's or enterprise's specific needs and goals.

Brand24, as a social media management platform, excels in comprehensive monitoring across multiple channels. It's often compared to platforms like Sprout Social, showcasing its standing among top competitors in the field. Brand24’s strength lies in its versatility in handling social media across various platforms, making it a strong choice for businesses that engage in extensive social publishing. Its features are designed to capture and analyze data from these platforms, providing businesses with valuable insights about their customers and market trends.

Furthermore, Brand24 is known for its user-friendly interface, which simplifies the process of monitoring and engaging with customers on social media. This aspect particularly benefits companies looking to maintain an active and responsive social media presence. The platform’s ability to handle messaging and engagement efficiently makes it a preferred choice for similar companies that prioritize direct interaction with their customer base.

On the other hand, SentiOne offers its own set of unique features and strengths. As one of SentiOne's competitors, it may provide specific functionalities tailored to different needs, particularly in areas where Brand24 might not focus as heavily.

The choice between Brand24 and SentiOne ultimately hinges on the business's specific requirements. For instance, enterprises seeking extensive data analysis and multi-platform coverage might prefer Brand24, while those looking for more specialized features might lean toward SentiOne. Each platform offers distinct advantages, and the decision should be based on which tool aligns best with the company’s social media strategy and goals.

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