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Discover advanced AI social listening solutions. Save time with machine learning and NLP technologies.
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AI Insights.
Get personalized suggestions for your brand's growth with just one click.
AI Insights are concise, ultra-customized weekly reports.
They feature chart s, metrics, trend analysis, and recommendations.
Within them, mentions are directly linked to relevant metrics, making it easy to take action.
- Provides ready-to-use brand recommendations
- Highlights emerging customer preferences
- Allows for spotting brand trends early
AI Brand Assistant.
Imagine having an AI Brand Assistant that knows your brand inside and out.
Think about it as ChatGPT powered by all your data, mentions, brand health, and so much more. Ask AI anything – about your posts, stats, competitors, or the market and he will deliver answers in seconds.
Save your time by using AI to research and create effective solutions.
- Answers specific questions
- Analyzes the impact of specific events on your brand
- Helps you do advanced market research
AI Anomaly Detection.
Check the chart to quickly find the reasons behind the spike in reach or mentions. AI Anomaly Detector investigates sudden spikes in mentions and quickly analyzes the cause.
Telling apart between anomalies and normal fluctuations prevents being overwhelmed by minor changes.
- Helps you reduce risks and solve issues before they escalate
- Researches opportunities.
- Tracks competitors' moves.
AI Sentiment Analysis.
Dig deeper and understand how people feel about your brand. AI analyzes all comments, reviews, and posts. Automatically detects if their sentiment is positive, neutral, or negative.
This allows for an overview of the brand's reputation and quickly taking action if needed.
- Helps spot potential crises early by flagging every negative mention.
- Lets you identify which channel is the primary source of negative and positive mentions.
- Shows independent customer feedback, which can be used to improve products and services.
AI Emotion Analysis.
Discover the exact emotions behind your collected mentions. This AI solution goes deeper by detecting admiration, anger, disgust, fear, joy, or sadness.
Check customer emotions over a specified time frame for a quick snapshot. Track the changes over time for a detailed analysis.
- Allows you to solve challenges before they become bigger issues
- Helps to improve products and services by focusing on what truly matters to the audience
- Provides real emotional data to fine-tune marketing and communications strategy
AI Intents Analysis.
Understand what your customers are saying and why they are saying it.
Check your mentions to learn the specific intent behind them. Are they promotional, informational, entertaining, about advocacy, questions, opinions, or something else?
Then, sort through them by count, reach, or engagement.
- Lets you know what type of content drives the most engagement
- Detects brand advocates, for you to capitalize on the organic buzz
- Helps predict customers' behavior. Are they buying, seeking support, or exploring competitors?
AI Topic Analysis.
Discover key trends in your projects. Use AI solutions to check on the most popular conversations. Brand24 analyzes all mentions to find common themes and presents them in a simple way.
Each topic is analyzed by reach, mentions, sentiment, and share of voice.
- Identifies the key discussions about your brand so you can prioritize your responses with expert guidance
- Analyzes customers' expectations for your company
- Helps to create content that aligns with trending discussions
Why start your AI
journey in social listening?
Artificial intelligence in data analytics has revolutionized the way businesses approach social listening. AI provides a competitive edge, giving you actionable insights and much-needed data.
Efficient
Time-saver.
Boost your productivity at scale.
Use AI instead of manually analyzing thousands of mentions. Brand24 solutions work in the background, allowing you and your team to focus
on other tasks.
Actionable
solutions.
We gather raw data and, thanks
to generative AI, provide you with actionable insights. Advanced AI models process every mention
to deliver practical solutions for improving business development.
25 million
sources.
Track over 25 million online sources
in real-time. Our AI technology monitors many platforms, including social media, blogs, news, and reviews. Leverage large language models to process multiply sources at once.
Is your brand missing out on crucial insights?
Let AI reveal what your manual efforts can’t.
Simple setup.
Brand24 is easy to set up, and once you do it,
you can trust the AI solutions to work for you.
With its capabilities, Brand24 is a valuable tool
to support your organization’s digital ecosystem.
Brand24’s new AI features are incredible. I remember spending hours trying to create Insight reports like these. Where now it’s literally at your finger tips. Showing insights for the given period, trends, mentions and sentiment.
Adam Stewart
Digital Marketing Consultant
See our video guide to AI Solutions!
Learn more
from our experts.
Laura Du Ry
Growth Manager
@ Appwrite
Anomaly detector is really helpful. There have been times when we’re left wondering, ‘What just happened here?’ Without tools like Brand24, we wouldn’t know why we’re doing well.
Frequently
Asked Questions:
What are Brand24 AI solutions?
Brand24 AI solutions are tools and features that use artificial intelligence to perform complex tasks that mimic human intelligence. These solutions leverage AI models and large language models to process vast amounts of data. AI solutions transform how businesses approach tasks, supporting teams to solve challenges efficiently and drive innovation.
What is generative AI?
Generative AI is artificial intelligence that uses advanced algorithms to create content or predictions based on data analysis. In Brand24, it generates our insights and, in general, turns data into text.
How will AI Solutions help my business?
AI solutions deliver data-driven insights that empower your business to make strategic decisions. They help teams achieve more by automating data analysis, providing a complete view of brand online activity. They enable business leaders to focus on mission planning rather than routine data-gathering tasks.
Which industries benefit from using AI solutions?
Various industries, including technology and services, can benefit from AI solutions. Sectors like software development, cloud services, or mission systems assurance utilize AI models to enhance productivity and efficiency. The power of AI is evident in how it transforms risk management, customer experience, and mission planning. Whether in space operations or customer service, AI tools help deliver better results, reduce costs, and solve industry-specific challenges.
How does AI help identify and respond to potential challenges?
AI solutions help companies by identifying potential risks and challenges in real time. They use data analytics to detect anomalies and provide timely alerts. This capability allows teams to mitigate risks and take proactive measures.
How can AI solutions be used for competitor analysis?
By using digital assistants (such as the Brand Assistant) and AI models, businesses can analyze competitor activities, including customer engagement and content strategies.