One of the the things I get asked about the most is building relationships with customers. Since we aim to run Brand24 with transparency, I thought I’d share our internal guidelines for customer service. I’m sharing them in the same … Continued
A hashtag can be a powerful business marketing tool, but first you need to create one. Here’s how to create a hashtag for your campaign in 11 easy steps!
Social media fails can seriously hurt your business, but you CAN avoid them and protect your company! Make sure you’re not making these 12 mistakes, a.k.a. THE DIRTY DOZEN.
Here’s a guide to restaurant social media marketing. Learn how to engage your customers, monitor your restaurant’s reputation and more.
From 140 to 280 characters, how will Twitter’s latest change affect your Twitter stats, audience engagement, hashtag campaigns & more? Only 1 way to find out.
Each type of social mention requires a different type of response. Here are different approaches that work for positive, negative, and neutral social mentions.
Here’s how to measure social media reach for your social media posts, hashtag, marketing campaigns and social media profiles.