Improve your customer service with media monitoring tool

Customers are talking about your company. Track and engage online reviews on social media, blogs, forums and 22 098 584 other domains.

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Make your customers happy

With Brand24 you can find positive, negative and neutral mentions about your business no matter where they are.

Protect your reputation

Find negative comments and talk to their authors before they turn into a PR crisis.

Find marketing insights

Learn what your customers think about your products and adjust your offer to meet their needs.

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Measure your online presence

Track reach, engagement, and sentiment of your mentions. Learn how many people talked about your new product or press release.

Improve your customer service

Customers talk about products on the web and social media more often than directly to you.

Find your presence score

Measure your buzz and reach over time and compare to a benchmark.

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Why Brand24?

How Brand24 stands out from all the other brand monitoring tools.

Powerful analytics

Turn data into insights with unique analytics. Brand24 not only collects brand mentions. We analyze the reach, engagement, influence and emotions for social and non-social mentions alike. All to save your time.

Whitelabel PDF reports

Leverage our beautiful, customizable and automated reports. Create PDF reports with the most important data about your brand. You can also feed your mentions into a publicly available social widget to show your customers love.

Ease of use

Use our mobile app or desktop dashboard to access your mentions everywhere. We've been doing media monitoring for 10+ years and upgraded our tools frequently to make sure all of our customers can easy monitor their brand.

You're in good company

We work with thousands of brands from over 110 countries.

World-class customer support

Customer service is not just a department, it is the philosophy behind our entire company.

How does media monitoring work?

Our tool is based on the most recent machine learning algorithms. Thanks to that we can find mentions, select the most important reviews and show their emotions with human-like accuracy!

Is it for me?

Businesses of all size can spot valuable mentions online. Find them before your boss will do it first.

How to use it?

Just type your brand name, your competitors name or any keyword you want and we'll do the rest for you. Watch the video to learn more.

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Monitor media for valuable mentions

People are asking about products and services online all the time. Reach your potential customers first.

Keyword monitoring

Monitor keywords like "where can I buy..." to find potential customers.

Influencer marketing

Spot the most influential people and engage them in the discussion about your solution.

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Is it only for customer success?

Of course not! Media monitoring can help your marketing & sales team to increase their results too.

Enrich your content with data

If you are a journalist, student or content manager, your story will be even more reliable with sentiment data.

Predict stock market fluctuations

If the company you wanted to invest in recently got tons of negative opinions - you may save a lot of money.

Test your idea for free.

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What are people saying?

See why thousands of companies of all sizes use Brand24 to grow their businesses

I've been working with Brand24 since their beta version and I continue to recommend their platform without hesitation. Its sophisticated, yet easy-to-use tool allows you to discover what people are saying about your brand in real time.

Patricia Cunningham

Account Manager in Barker NYC

I've been using Brand24 for the last few years and it is by far
the best monitoring tool on the market. I’ve compared it against others and they don’t even come close.

Sujan Patel

Founder at MailShake, Growth Marketer & Entrepreneur

I love the Brand24 tool. In addition to be able to see all mentions of my name and brand online, it also provides me the opportunity to get notifications on other brands and keywords I want to follow.

Melonie Dodaro

Social Media Expert & CEO of Top Dog Social Media

At Uber, we use social listening on a daily basis, which allows us to understand how our users feel about the changes we’re implementing. As soon as we introduce a modification, we know which parts of it are greeted with enthusiasm, and which need more work.

Krzysztof Radoszewski

Marketing Lead, Central & Eastern Europe at Uber

How do users review Brand24?

★★★★★

4.8 Read reviews

★★★★★

4.75 Read reviews

We were featured in

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Take a look at these real mentions collected by Brand24

It’s easy to get started

And it's free for 14 days. No credit card, no commitment.

Still not convinced? Generate PDF Report for your business for free!

Automatically generated PDF report, ready to forward to your client or supervisor.

Your brand's reach, mentions volume, and sentiment summary. All in one place.

Analyze most popular mentions, most influential sites, trending hashtags, and much more on easy-to-read charts.

DOWNLOAD AN EXAMPLE REPORT