Chia Lee

Content Manager

Chia studied at the University of Michigan. She’s an excellent translator between English and Chinese, but also between experienced and beginning marketers. She created a series of videos for the Brand24 YouTube channel you may recall #ChiaExplains. That’s her job obviously. She was also the writer and host of the #SocialRecap series. Everything in English, although she does speak four languages!

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Should Schools Monitor Students in Social Media?

Should schools monitor students in social media? Key concerns behind both sides of the debate - plus, how some schools have already begun.

Digital Marketing

Social Media Marketing for the Wedding Industry

The wedding industry is huge, with more goods and service providers than you can imagine. With so much competition, how (where) can you stand out? Social media and social media marketing!

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How to Respond to Negative Feedback on Social: 6-step Action Plan [Infographic]

How do you handle negative feedback on social? From finding it to following up with customers, we've got you covered. Infographic included.

Business Strategy

10 Social Media Marketing Tips to Help You Get Your Act Together

Marketing on social media requires a lot of time, research & serious planning. For optimal results, make sure you implement these tips before, during, and after your attempt at buzz.

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Customer Engagement Strategies, Pt 2: Show Your Brand Personality

Another strategy to boost customer engagement? Showing your brand personality. Build relationships by letting your customers get to know YOU.

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