Crisis Control Made Easy
Experience peace of mind without losing control of the brand reputation.
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TRUSTED BY 4000+
BRANDS OF ALL SIZES
Crisis Prevention
Better Safe Than Sorry
Real-time monitoring
In today’s digital world, a single negative mention can spread like wildfire. Detect and act on mentions as soon as they arise.
Protect your reputation
Immediately catch any negative mentions or emerging issues.
Be proactive
Instant awareness helps you step in
before the situation spirals out of control.
Anomaly Detection
Delegate your routine tasks to AI. The Anomaly Detector identifies sudden spikes in reach or mentions.
Focus on what matters most
By distinguishing between issues and normal fluctuations, helps you gain clarity.
Understand what's going on
Anomaly Detector explains reasons for these spikes, providing support in data analysis.
Trends
Identify potential crises early by analyzing shifts in mentions and sentiment.
Spot potential issues
Trends highlight brand mentions and sentiment patterns over time. A rise in negative mentions provides a clue for teams to investigate further.
Notice stability or improvement
In addition to identifying challenges, Trends also highlight steady or increasing positive sentiment. Tracking it helps you effectively serve your audience.
Instant Notifications
In crisis control, timing is everything. Receive instant notifications about mentions in your favorite channel
– Slack, e-mail, or in-app.
Storm Alerts
Set up Storm Alerts to inform you of sudden changes in mention volume or social media reach.
Gain an advantage
Leverage the positive online publicity or address a potential crisis. Prevent issues from escalating to permanent damage.
Monitor 25 million channels
Never miss a mention.
Protect your brand across social media platforms, news outlets, blog posts, review sites, video channels, podcasts, forums, and more.
Youtube
Spotify
News
Blogs
Forums
Reviews
Telegram
TripAdvisor
AppStore
TikTok
Crisis Management
Manage the Unmanageable
AI Sentiment Analysis
Get to know how people feel about your brand during a crisis.
Brand24 categorize what they’re saying as:
Positive
Neutral
Negative
By understanding the tone of conversations, you can tailor your responses to better address concerns.
A well-informed strategy can turn a crisis into an opportunity to reinforce trust.
Actionable AI Recommendations
Get practical help in protecting your reputation.
Your AI aid
AI-generated recommendations translate data into clear response strategies.
Make decisions faster
Eliminate guesswork and reduce response time in resolving issues.
For example, if customer service is causing issues – recommendations might include contacting customers directly to provide support and repair relationships.
Smart Filtering
Quickly swift through data and isolate negative sentiment only. Advanced filtering helps you find mentions that most impact your brand.
Track influential voices
Limit sources
Include or exclude phrases
& more
Cut through the noise to see what’s most important.
AI Topic Analysis
Get a clear view of topics fueling negativity. This feature analyzes all mentions, assessing their reach, sentiment, and share of voice, then classifies them.
Prioritize your responses
Identify the key discussions about your brand with expert guidance.
Understand the context
So your team can provide the support and assistance your community expects.
Jonathan Parsons
Marketing Director & Founder
“Brand24 is the one stop shop for your brand insights. Now, with even more AI-powered capabilities, it is one of the only tools you need to understand your brand health in minutes.”
Interested in more knowledge?
Hanna Milczarek
CMO at Cryptiony
”We are looking for mentions of our brand to prevent crisis situations, to put out fires promptly, and to engage in important conversations regarding our business.”
Klaudia Kleban
Social Media Specialist at Extradom
”Had it not been for Brand24, there would have been a serious threat of a major image crisis. For me, it is the top of the top. It helps me tremendously in my work”
Don't let crisis catch
you off the guard.
Start crisis control now. No credit card, no commitment.