Join 4000+ Brands in the AI Revolution
Easily track and manage reviews from multiple platforms. All in one place.
From Google Reviews to Yelp, Booking, TripAdvisor, and AppStore — monitor all the major review sites in real time.
Get full control over your online reputation.
Don’t miss a thing and turn customer feedback into business growth.
Stay organized.
Stop drowning in reviews and switching between multiple platforms. All your reviews show up in Brand24’s dashboard, mobile app, or email.
Manage feedback instantly.
Get notified when new reviews appear. Customize your alerts so they fit your needs perfectly.
No more guessing how people feel about your brand.
Sentiment analysis automatically detects positive, negative, or neutral feedback for you.
Spot critical issues fast.
AI flags the most urgent negative reviews, so you can act fast — before they escalate.
Monitor shifts in sentiment.
Track how customer opinions evolve after updates, campaigns, or service changes.
Build reports that fit your business goals.
Choose the time range and metrics that matter most, then share them with your team or clients.
Flexible formats.
Export reports as PDF or Excel, send them by email, or get a shareable link. Get exactly what you need.
Clear and ready-to-use.
Save time with reports and dashboards designed for more than just data storage. Share them with a click.
Turn competitor weaknesses into your strengths.
Want to know what people say about your competition? Brand24 helps you monitor their reviews, too.
Find gaps in the market.
What frustrates your competitors’ customers? Win them over with a better experience.
See how you stack up.
Compare your customer experience with theirs.
Improve your brand visibility.
Check how other brands respond and build trust.
Managing reviews on many platforms can be hard and time-consuming. No more jumping between apps — stay informed without losing your free time.
Start reputation management. One bad review can cause damage — but only if you miss it. Monitoring helps you respond fast and stay in control.
Responding to feedback shows you genuinely care. That makes people more likely to return and recommend you to others.
Use the right tools to manage reviews with a personal touch. With Brand24's help, sending personalized responses will be way faster.
Make business decisions based on what people really think. Tracking how customer opinions change will bring you valuable insights into product or service updates.
Managing reviews on many platforms can be hard and time-consuming. No more jumping between apps — stay informed without losing your free time.
Let AI give you deeper insights in seconds.
With Brand24, you don’t need to spend hours reading every individual review to get the whole picture.
Spot patterns and changes. See which topics come up often.
Understand how opinions shift after changes to your product or service.
Group similar reviews together and highlight key points without the noise.
Filter out spam, fake reviews, and irrelevant voices.
Quickly sort through customer feedback to find the most relevant insights and opinions.
Track influential voices to see the impact of individual reviews.
Limit sources across platforms for more targeted results.
Filter by keywords or phrases to dig deeper into specific topics.
Sort by sentiment to prioritize negative reviews or highlight praise.
Choose language or location to tailor insights to your target audience.
Refine your results flexible filters designed for complete control.
As a brand strategist, I use Brand24 and personally recommend it to all my clients because of its robust features, which track public perception, analyze competitors, and provide crucial customer insights.
Phil Pallen
Brand Strategist
María Camila
Segura Matiz
Head of Strategic Communications
@Global66
Despite having a large team dedicated to customer experience, using Brand 24 revealed some surprising insights. It flagged details like, “This user has made 14 comments,” which proved to be incredibly useful.
Krzysiek Radoszewski
Marketing Lead, Central & Eastern Europe @ Uber
Thanks to the real-time feedback that Uber collects with social listening, they know which features are frequently requested by their customers. Uber can use this feedback to decide which features have been unsuccessful and require further modification.
Brand24 is an AI-powered platform designed for media monitoring that helps you with review management. It shows online reviews from 50+ platforms in one place.
Let Brand24 help you improve your brand's reputation, keep customers happy, and get better results from your review strategy.
Respond fast to build trust and protect your reputation. People trust brands that care — especially when it comes to negative feedback.
You can get more reviews by asking the right way, at the right time. Brand24 helps you track the results of your actions.
Yes, Brand24 lets you track reviews and customer feedback on social media platforms. It helps you stay informed across 25,000,000+ channels where people talk about your brand.
Monitor and manage all reviews in one place. No credit card needed.