Looking for alternative
social listening solution?
Brand24 is the only tool combining relevant mentions tracking with AI-based sentiment analysis and excellent customer service. Check out why we might be the best choice for your business.
Join 4000+ Brands in the AI Revolution
Real-time monitoring.
Stay ready with live updates from your social listening tool.
Track mentions as they go live across major platforms and online sources.
React fast.
Join relevant conversations while they’re still fresh. Prevent small issues from turning into PR problems.
Be prepared.
Spot sudden spikes in brand mentions and sentiment. Get real-time alerts to adjust your strategy on the go.
Monitor 25 million channels.
Listen to what people say about your brand across the internet.
Your social listening tool covers social media, news sites, blogs, forums, review sites, podcasts, and more.
Grow with Social Listening
🛡️ Protect your online reputation. Follow up on positive comments from your brand ambassadors & respond to a dissatisfied customer before the story gets ahead of you.
📊 Improve customer satisfaction. Analyze mentions about your business and turn this knowledge into action. Collect insights directly from the market – apply changes and boost your results!
👨 Find new customers. Many people look for recommendations online. Most of them remain unanswered. Use Brand24 to find and reach potential customers when they are seeking for a reply.
Never miss a customer’s mention
Follow up and strengthen positive comments from your brand ambassadors & respond to dissatisfied customers before they turn into real crisis situation.
Track your brand & hashtags in real-time
Get instant alerts as well as weekly updates with crucial mentions of your most important keywords.
Protect your reputation
Find negative comments. Get storm alerts, find fake news, and detect instantly a potential crisis.
Take advantage of AI features.
Work smarter, not harder. Brand24’s AI-powered features help you make better decisions without wasting hours on manual research.
AI Insights.
Let AI turn complex data into clear recommendations.
Brand24's AI connects media mentions with charts, actionable insights, and suggestions you can act on immediately. It highlights changes, early signals, and useful trends to support your social listening strategy.
- Get ready-to-use insights based on real-time social monitoring.
- Spot issues and opportunities before they impact your brand health.
AI Brand Assistant.
Ask anything and get instant answers powered by your data.
It's like ChatGPT — but trained on your mentions, social media reports, brand performance, and market context. Ask about your campaigns, competitors, or audience and get clear answers in seconds.
- Save time on market research with quick, accurate responses tailored to your business.
- Understand the effect of specific events or content on your brand.
AI Anomaly Detection.
Find out why your mentions or reach suddenly spike.
This tool tracks sudden changes across platforms and analyzes the cause. It tells you if it's just noise — or something you must act on now.
- Focus on what matters by filtering out normal fluctuations.
- Stay ahead of risks, opportunities, and competitor activity.
AI Intents Analysis.
Know why people are talking about your brand.
Are their mentions promotional, informational, entertaining, about advocacy, questions, opinions, or something else? Learn it and sort through them by count, reach, or engagement.
- Identify brand advocates, pain points, and potential customers.
- Predict trends and create content that meets audience needs.
AI Topic Analysis.
Discover what people are really talking about.
AI groups mentions by key topics and trending themes. Each topic includes data points like mention number, reach, sentiment, and share of voice to help you stay focused.
- Align your social listening efforts with what truly matters to your audience.
- Use audience insights to guide your content and lead generation campaigns.
Smarter insights. Faster answers. Better decisions.
Monitor important conversations.
Focus on the topics and hashtags that matter most to your brand.
Stop guessing what people talk about — let data show you.
Identify key topics.
See which themes come up most often in social media conversations.
Explore new hashtags.
Discover which hashtags your audience is using. Track trending ones to join bigger discussions and increase your visibility.
I’ve explored nearly every feature of the Brand24 platform, and I’m absolutely amazed by the breadth of use cases it offers. What stands out even more is how user-friendly such a powerful tool is. The platform excels at social listening, providing incredible features to slice and dice data in a thousand ways. It’s a goldmine for marketers who want to take control of their brand’s narrative and ensure their strategy aligns with audience insights rather than assumptions.
Sara Stella Lattanzio
B2B marketing leader
Learn more
from our experts.
Krzysiek Radoszewski
Marketing Lead, Central & Eastern Europe @ Uber
At Uber, we use social listening on a daily basis, which allows us to understand how our users feel about the changes we’re implementing. We know which parts of it are greeted with enthusiasm, and which need more work.
Frequently
Asked Questions:
What is Brand24?
Brand24 is a social listening tool showing real-time insights from social media, news sites, blogs, forums, and other online sources. It features a social listening dashboard that helps you monitor and analyze what people say about your brand online.
If you want to predict trends, create better content, and keep your brand health strong, Brand24 is the social media listening software to help you stay ahead. It allows you to make informed decisions based on what people talk about most.
Why is Brand24 better than other social listening tools?
Brand24 is one of the most user-friendly social listening platforms. It runs on auto pilot and works like a smart radar for your brand. You'll see audience insights, top social media metrics, and sentiment analysis.
Brand24 helps you analyze your social media content, identify key topics, and better understand your target audience. Whether doing market research, tracking trending topics, or trying to reach brand advocates, Brand24 gives you a complete picture. It's perfect for guiding your social listening efforts.
How does Brand24 help in monitoring social media?
Brand24 is a social media listening tool that tracks social media conversations across all major social media networks. It allows you to follow online mentions from any social media channel, news, blogs, and other online sources — all in a single, easy-to-use social listening dashboard.
It shows basic social media metrics like reach, engagement, and brand sentiment to give you a picture of your brand's online presence. You also get real-time insights into spikes in activity and trending topics.
The tool supports your social listening strategy with features like sentiment analysis, AI insights, and historical data. It also helps you generate quick, customizable social media reports to share results easily. With automated alerts, smart filters, and flexible date range settings, you'll never miss critical social data again. Use it to improve your marketing efforts and get better ROI.
Start tracking what really matters.
Make sense of online chaos. No credit card, no commitment.