Brand image is more than a logo that helps to identify your brand. It plays a crucial role in defining which companies can succeed or not. If you want to build a solid business plan you have to know how customers feel about your brand. Check out the blog posts to start identifying what people are thinking about you.
Did you know that G2 Crowd named us one of the Top 50 Small-Business Software Products? Check out this post to find out more about why we've been chosen and why you should care about your online reviews!
Customers are much more willing to buy a product from a company they trust. You can develop trust by listening to your customers and showing that you care.
Customer service is vital to your customers' experience and brand image, so make sure it's awesome! Provide your customers with the best service possible.
Check our interview with Birgit Pauli-Haack and see what she thinks about digital marketing, online presence and the usage of social media monitoring tools.
Do you know what they say about your brand on the Web? You can easily find out in a few clicks. Here's how.
