5 Reasons to Embrace Brand Reputation Management and How to Begin
Another one from our Social Listening 101 series. This time, we discuss how social listening can be used to monitor and control your brand image.
Category: Brand Image
Brand image is more than a logo that helps to identify your brand. It plays a crucial role in defining which companies can succeed or not. If you want to build a solid business plan you have to know how customers feel about your brand. Check out the blog posts to start identifying what people are thinking about you.
5 Ways to Make A Bad Review Online Work For Your Business
Getting a bad review online is unavoidable. The key is to find it and take control of it before it’s shared and all your customers see it. Here’s how!
Customer Engagement Strategies, Pt 2: Show Your Brand Personality
Another strategy to boost customer engagement? Showing your brand personality. Build relationships by letting your customers get to know YOU.
Customer Engagement Strategies, Pt 1: User-Generated Content (Examples)
Customer engagement strategies are crucial for building customer relationships. When they feature user-generated content (examples), they do even more.
![How to Respond to Negative Feedback on Social: 6-step Action Plan [Infographic]](https://brand24.com/blog/app/uploads/2017/06/75839997_ml.jpg)
How to Respond to Negative Feedback on Social: 6-step Action Plan [Infographic]
How do you handle negative feedback on social? From finding it to following up with customers, we've got you covered. Infographic included.