Measure your brand’s online Presence Score with Brand24

Anna Rudewicz Anna Rudewicz
February 3, 2023 ・ 4 min read

Online presence is important, but it was always hard to measure it for your business, event, or campaign. Brand24 created an online Presence Score – a metric that helps you understand awareness around your company, competitors, or topics of your interest.

online presence score

It is important for many types of businesses to build and maintain an online presence. Online presence helps to raise awareness of your business, grow sales, reach new customers, form relationships with clients, control and maintain a positive reputation of your company. 

Online presence reflects in many various forms. You can improve your online presence by running social media accounts, creating online campaigns, having conversations and engaging with clients, responding to online reviews.

If you run a small, offline business, sometimes you may not know about having an online presence, or think you don’t need one. Nothing further from the truth. 

Some companies may underestimate the importance of being present online, creating their own image online, knowing what is being said about their business, and forming bonds with customers online. 

Online presence should be managed and monitored. It’s important to stay in control of it and know how your business, event, campaign, or industry performs online.

What are some common mistakes businesses make when managing their online presence?

Here is where online Presence Score comes in handy!

  • What is the online Presence Score?
  • How to check online Presence Score?
  • Examples of online Presence Score
  • How is the online Presence Score measured?
  • What is the online Presence Score?

    Brand24, a media monitoring tool, now delivers even more insights as it came up with its original online Presence Score. 

    Online Presence Score is the metric that indicates how is your online presence performing and helps to understand the online popularity of a certain company or topic at the given time. 

    Online Presence Score delivers valuable insights and can help you draw many conclusions. Online presence score can be used to:

    • Compare your online exposure versus your competitors;
    • Learn if you need to work on your online presence;
    • Evaluate your marketing & PR efforts;
    • Check if your business has a strong brand awareness or not;
    • Learn the popularity of a certain topic or industry that you are interested in;
    • Check the online popularity of certain events;
    • Measure and benchmark brand awareness.

    Get access to Presence Score!

    How to check online Presence Score?

    Brand24 came up with a new metric – Presence Score, that measures the online exposure of a certain brand or topic.

    To check the Presence Score for your business, event, campaign, or topic of your interests, all you need to do is start a monitoring project and track keywords connected to it.

    Project creation in Brand24

    As soon as you start your monitoring project, the tool will start collecting mentions from all over the Web. Obviously, the volume of discussion about Black Friday has its peak in the end of November.

    Brand24 dashboard

    Presence Score is available in the Analysis tab. As you can see, Black Friday’s Presence Score definitely rose in November as well.

    Black Friday Presence Score

    Check how popular is your business online!

    Examples of online Presence Score

    Seeing a couple more examples of Presence Scores will let you understand this metric even more. It will allow you to think about even more ways on how useful and valuable it is.


    Palantir is a popular, publicly-traded software company, which Presence Score rose from 61 to 71 in early October 2020. Why did that happen?

    Palantir Presence Score

    A boost in Presence Score was related to Palantir going public. There was a visible spike in reach and the number of mentions on September 30, which affected the Presence Score.

    Palantir Volume of Mentions

    This type of data can help to calculate how Palantir’s overall brand awareness is affected by discussion related to the Stock Exchange. Presence Score can be also used to benchmark Palantir’s online brand awareness versus closest competitors.

    See how your brand is performing online versus your competitors

    CES 2021

    Let’s have a closer look at CES 2021 – Tech Event / Exhibition happening on 11-14 Jan 2021 now. For a number of days, CES-related discussions dominated tech conversations all over the Web. These conversations reflected on CES 2021’s Presence Score.

    CES2021 Presence Score

    Using Presence Score can help to benchmark CES media exposure versus previous CES editions as well as rival events. It can be also a vital contributor to CES brand awareness calculation. 

    How is the online Presence Score measured?

    The two most significant Presence Score contributors are the number of mentions and their total reach (based on impressions they potentially generated).

    The more mentions and reach – the more substantial the Presence Score.

    Measure your Presence Score for free

    Meaning behind your online Presence Score

    Presence Score operates on a scale from 0 to 100, where 100 is a score achieved by globally recognizable brands and very popular topics.

    Presence Score growth speed decreases with progress, which means that it is much more challenging to grow the Presence Score from 70 to 80 than from 10 to 20.