Facebook Reactions rolled out yesterday, making feeds worldwide a lot more expressive. In the past, it was difficult to react to some posts, especially the ones where people were complaining, going on a rant, or talking about sad events. Most of us have probably found ourselves feeling awkward in such situations at some point – sometimes […]
Customer service is vital to surviving in our overly competitive world. This post provides 8 customer service best practices that will make your company thrive.
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What are the key social media trends digital marketers simply cannot afford to ignore? Read this post by Antoni Zolciak to find out!
We're back with another feature update: this time, we've improved the "Number of Visits" metric. Read this post to find out what it means for your business!
Wouldn't it be awesome if you could get automated social listening reports for your brand delivered to your inbox? We've made that possible with our latest feature update: Daily & Weekly Email Reports. Enjoy!
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