Customer Engagement Strategies, Pt 1: User-Generated Content (Examples)
Customer engagement strategies are crucial for building customer relationships. When they feature user-generated content (examples), they do even more.
Category: Brand Image
Brand image is more than a logo that helps to identify your brand. It plays a crucial role in defining which companies can succeed or not. If you want to build a solid business plan you have to know how customers feel about your brand. Check out the blog posts to start identifying what people are thinking about you.
8 Examples of Top-Notch Customer Service
Customer service is essential for your brand image and relationships with your customers. See 8 great examples of awesome customer service and social media interaction!
Get Competitive Advantage by Going the Extra Mile for Customers
It’s the little things that matter in life. People appreciate when others put even little time and effort to make them happy and satisfied. It is usually not about moving earth and heaven to meet someone else's expectation, but rather about showing that you care.
Interview: Mark Schaefer on Why Should You Be KNOWN
In our new interview, Mark Schaefer talks about his new book and the difference between being famous and being known.
Interview: Dave Nevogt on the Power of Good Communication
We sat down with Dave Nevogt to talk about starting up own business, communication and managing your online reputation.