Interview: Ross Quintana on How to Value and Measure Influencer Marketing
Influencer marketing is the fastest-growing online customer acquisition method with 22% effectiveness. Why is that? Ross explains it all.
Category: Brand Image
Brand image is more than a logo that helps to identify your brand. It plays a crucial role in defining which companies can succeed or not. If you want to build a solid business plan you have to know how customers feel about your brand. Check out the blog posts to start identifying what people are thinking about you.
A Bit Too Polite: 13 Good Practices for Building Customer Relationships
One of the the things I get asked about the most is building relationships with customers. Since we aim to run Brand24 with transparency, I thought I’d share our internal guidelines for customer service. I’m sharing them in the same form as I would with our team. Usually I’d send it in an email to […]
8 ways to get customer feedback online
It’s so important to listen to your customers.... Negative feedback is just as important as positive feedback...
How to effectively communicate with your clients – 10 proven tips
Building relations with a client requires a lot of work and engagement. Not everyone is a born seller, but there are a few simple rules which can help you during sales negotiations.
Customer Service Best Practices
Customer service is vital to surviving in our overly competitive world. This post provides 8 customer service best practices that will make your company thrive.
