5 Ways Knowledge Base Software Improves Customer Engagement
Good business keeps customers engaged. And there's a number of ways to make it happen. Today, we discuss increasing customer engagement using knowledge base software.
Category: Brand Image
Brand image is more than a logo that helps to identify your brand. It plays a crucial role in defining which companies can succeed or not. If you want to build a solid business plan you have to know how customers feel about your brand. Check out the blog posts to start identifying what people are thinking about you.
PODCAST: “Brand Management in Social Media” with Katyan Roach
In another episode of BrandTalks podcast, Katyan Roach, a Social Media Manager and Coach, discusses brand management in social media.
8 Examples of Top-Notch Customer Service
Customer service is essential for your brand image and relationships with your customers. See 8 great examples of awesome customer service and social media interaction!
G2 Crowd Top 50 Small-Business Software Products – Guess Who’s Been Featured!
Did you know that G2 Crowd named us one of the Top 50 Small-Business Software Products? Check out this post to find out more about why we've been chosen and why you should care about your online reviews!
How to Provide Excellent Customer Service?
Customer service is vital to your customers' experience and brand image, so make sure it's awesome! Provide your customers with the best service possible.
