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Brand Image

Brand image is more than a logo that helps to identify your brand. It plays a crucial role in defining which companies can succeed or not. If you want to build a solid business plan you have to know how customers feel about your brand. Check out the blog posts to start identifying what people are thinking about you.

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Brand Image
Nov 4, 2021

8 Key Tips to Great Customer Service on Facebook

Providing top-notch customer service via social media has become one of the top priorities for every successful company. When it comes to Facebook, the increasingly popular platform, many companies still struggle to cope with the demands of its users. This article brings you 8 ways that can help you improve your customer service on Facebook and make your brand more valuable in the eyes of your clients.

Brand24 Team
Brand24 Team
Brand Image
Mar 24, 2021

5 Customer Service Mistakes To Avoid At All Costs

Bad customer service is costing you money (and to be honest, quite a lot of it). Whether on Facebook or in real life, you can't afford making these mistakes when dealing with a customer.

Marta Pinkowska Brand24
Marta Pinkowska

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Brand Image
Mar 20, 2024

8 real life examples of good customer service in retail, from companies large and small

Chia Lee

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