Customer Engagement Strategies 3: Provide Customer SERVICE, Not Sales
Customer engagement strategies are about good customer SERVICE for building loyal relationships. Your customers’ needs must come BEFORE sales. Here’s how & why.
Category: Brand Image
Brand image is more than a logo that helps to identify your brand. It plays a crucial role in defining which companies can succeed or not. If you want to build a solid business plan you have to know how customers feel about your brand. Check out the blog posts to start identifying what people are thinking about you.
Reviews & Comments Pt. 1 – The Benefits of Online Reviews for Your Business
Welcome to the first part of Reviews & Comments trilogy. Today we take a look at the importance of reviews in general, as online reviews are often pushed to the background.
PODCAST: “Brand Management in Social Media” with Katyan Roach
In another episode of BrandTalks podcast, Katyan Roach, a Social Media Manager and Coach, discusses brand management in social media.
Interview: Neal Schaffer on Maximizing Your Social Business
Top blogger, author, consultant, and coach - Neal Schaffer talks about social media strategies, his favorite tool, how to make content go viral, and much more.
How to Perform an AI Customer Experience Analysis
Customer experience will become a cornerstone of your business strategy within 2 years. Consumers are willing to pay more for a product if it offers better CX.
