Customer service is essential for your brand image and relationships with your customers. See 8 great examples of awesome customer service and social media interaction!
It’s the little things that matter in life. People appreciate when others put even little time and effort to make them happy and satisfied. It is usually not about moving earth and heaven to meet someone else's expectation, but rather about showing that you care.
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We sat down with Dave Nevogt to talk about starting up own business, communication and managing your online reputation.
Providing top-notch customer service via social media has become one of the top priorities for every successful company. When it comes to Facebook, the increasingly popular platform, many companies still struggle to cope with the demands of its users. This article brings you 8 ways that can help you improve your customer service on Facebook and make your brand more valuable in the eyes of your clients.
Bad customer service is costing you money (and to be honest, quite a lot of it). Whether on Facebook or in real life, you can't afford making these mistakes when dealing with a customer.
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