Jun 17, 2022
Interview: Dave Nevogt on the Power of Good Communication
We sat down with Dave Nevogt to talk about starting up own business, communication and managing your online reputation.
Brand Image
Brand image is more than a logo that helps to identify your brand. It plays a crucial role in defining which companies can succeed or not. If you want to build a solid business plan you have to know how customers feel about your brand. Check out the blog posts to start identifying what people are thinking about you.
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Nov 4, 2021
8 Key Tips to Great Customer Service on Facebook
Providing top-notch customer service via social media has become one of the top priorities for every successful company. When it comes to Facebook, the increasingly popular platform, many companies still struggle to cope with the demands of its users. This article brings you 8 ways that can help you improve your customer service on Facebook and make your brand more valuable in the eyes of your clients.
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Mar 24, 2021
5 Customer Service Mistakes To Avoid At All Costs
Bad customer service is costing you money (and to be honest, quite a lot of it). Whether on Facebook or in real life, you can't afford making these mistakes when dealing with a customer.
Oct 30, 2020
3 Disruptive Campaigns You Should Look Up To
A disruptive campaign challenges traditional thinking about marketing - be it due to the content, format, or means of distribution, some campaigns perform much better than others.
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Mar 20, 2024
8 real life examples of good customer service in retail, from companies large and small
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Get the Brand24 trial and start social listening like a PRO.