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Almost 50 percent of social media users expect a response from brands within an hour. Don't let poor social media customer service negatively affect your business.
April Fools is upon us! Find out the most successful and engaging April Fools’ marketing campaigns. We analyzed 6 companies to identify the King of Pranksters.
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A community manager's toolkit consists of a wide variety of tools. Have a look at some of those we use and let us know what would be your additions to the list!
Just rolled out Live Customer Testimonials – a completely new quality in on-site testimonials. Now your website visitors can see real, clickable social media mentions of your customers praising your products online.
Here are tips on how to make your Instagram profile informative, catchy, and make people want to stay and follow. Preparing good Instagram bio is like creating a business card - it’s the first impression that we make on our guests. Learn how to do it like a pro!
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