How to Measure Social Media ROI?
Do you struggle with measuring your social media ROI? This post will help you evaluate your social media marketing performance.
How to Spot Disinformation Online? A Short Guide to Detecting Bots, Trolls, and Fakes
Here are a few things you should know while browsing the web to protect yourself from false information.
How to Run a Startup? Here’s Our 10 Business Tips after 10 Years
Brand24 has 10 years. Can you believe it? In the beginning, the Brand24 app was a free beta version. In 2011, it turned into Brand24 S.A company.
8 real life examples of good customer service in retail, from companies large and small
Our 8 favorite examples of good customer service in retail - see how these companies are increasing customer loyalty and decreasing churn with great service!
Internet monitoring and competitive benchmarking
Competitive benchmarking is a process of comparing your business processes to eliminate the gaps in service or to gain competitive advantage.