INTERVIEW: Monika Czaplicka on How to Win in a Social Media Crisis
In the case of a social media crisis, are you prepared? Get some professional tips on how to not just survive but WIN a social media crisis - straight from an expert!
Category: Brand Image
Brand image is more than a logo that helps to identify your brand. It plays a crucial role in defining which companies can succeed or not. If you want to build a solid business plan you have to know how customers feel about your brand. Check out the blog posts to start identifying what people are thinking about you.
G2 Crowd Top 50 Small-Business Software Products – Guess Who’s Been Featured!
Did you know that G2 Crowd named us one of the Top 50 Small-Business Software Products? Check out this post to find out more about why we've been chosen and why you should care about your online reviews!
Is Customer Trust the Currency of the Future?
Customers are much more willing to buy a product from a company they trust. You can develop trust by listening to your customers and showing that you care.
How to Provide Excellent Customer Service?
Customer service is vital to your customers' experience and brand image, so make sure it's awesome! Provide your customers with the best service possible.
Interview: Birgit Pauli-Haack on How to Win the Marketing Game
Check our interview with Birgit Pauli-Haack and see what she thinks about digital marketing, online presence and the usage of social media monitoring tools.