Providing top-notch customer service via social media has become one of the top priorities for every successful company. When it comes to Facebook, the increasingly popular platform, many companies still struggle to cope with the demands of its users. This article brings you 8 ways that can help you improve your customer service on Facebook and make your brand more valuable in the eyes of your clients.
Social listening is a practical tool for every marketer and can be useful in many areas of his or her activity. Data from monitoring is a valuable source for knowledge about your audience and for insights about your product or service. It's up to you how you are going to use it.
![The Ultimate Guide to Social Listening with Brand24 [1]](https://brand24.com/blog/app/uploads/2015/09/50656663_ml.jpg)
Taking first steps with a new tool might be complicated. Especially that you probably use plenty of them at the same time and each differs significantly from the other. If you want to take the most of a tool, you should get to know all the functionalities and learn how to leverage them. Brand24, a social listening tool is no exception. In this post we'll walk you through the features and possibilities that Brand24 offers.
Get to know the hottest email marketing trends and adjust your strategy. Improve design, animation, and interactivity of your emails.
We've put together 5 best Snapchat campaigns up to date - we love each and every one of them and we're sure you'll feel the same way. See how Burberry, BB-8 and Acura rock the Snapchat world and let us know what you think!
