Is Customer Trust the Currency of the Future?
Customers are much more willing to buy a product from a company they trust. You can develop trust by listening to your customers and showing that you care.
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How to Provide Excellent Customer Service?
Customer service is vital to your customers' experience and brand image, so make sure it's awesome! Provide your customers with the best service possible.
Taking Personalized Marketing to the Next Level
Personalisation in marketing is a recurring theme. Our friend, Andrei Tiburca, shares his thoughts on how can we make marketing more personal.
Interview: Birgit Pauli-Haack on How to Win the Marketing Game
Check our interview with Birgit Pauli-Haack and see what she thinks about digital marketing, online presence and the usage of social media monitoring tools.
CASE STUDY: How a Research and Cultural Institution Uses Web Monitoring
Social media monitoring works well also for science and cultural institutions. Check how Center Mill of Knowledge benefits from using Brand24.