Articles

How to create customer personas that will improve your marketing and sales communication

Content creation or marketing a product or service without customer personas can be hit or miss. Learn how to create customer personas that will help communicate with your target audience more effectively.

7 Social Media Marketing Mistakes Which Drown Your Campaigns

Have you planned your social media campaign according to all the rules known to you and it doesn't work? If yes, you should read about 7 Social Media Marketing Mistakes which drown your campaign and you may be completely unaware of them.

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#SocialRecap 16: How Alex Jones Inspired a Viral Twitter Block List, New Facebook Live Updates and MORE Social Media News!

This week in top social media news updates finds a viral Twitter "block list", new features in FB Live / IG / & other tools, and re-evaluates voice shopping. More news inside!

#SocialRecap 15: Tech takes over & records get smashed in this week’s top 7 social media news updates

Catch up on the latest social media news updates, including voice tech & AR, Facebook & Twitter breaking records, plus a new merger to compete with microsoft!

Customer Service Best Practices

Customer service is vital to surviving in our overly competitive world. This post provides 8 customer service best practices that will make your company thrive.

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